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PC Support Technician at Technology Services

3 months ago

Lodi, United States Lodi Unified School District Full time
Hours:

8 Hours

Start Time:

7:00 am

End Time:

4:00 pm

Job Description / Essential Elements:
LODI UNIFIED SCHOOL DISTRICT CLASS TITLE: PERSONAL COMPUTER SUPPORT TECHNICIAN BASIC FUNCTION: Install, maintain and troubleshoot computer systems; perform technical duties in the installation of District-approved computer software and hardware; provide technical assistance to end users with computer-related software and hardware problems; conduct or assist in in-service education and introductory training on software operations. REPRESENTATIVE DUTIES: Individual positions may not perform all of the duties listed nor do these examples include all responsibilities of positions in this class. Perform technical duties in maintaining and troubleshooting computer systems, programs and software; install hardware and software for District-wide administrative, clerical and instructional computers. E Provide technical assistance to end users with computer-related software and hardware problems; assist users on the selection of software; provide technical assistance and mechanical assistance to users as requested; drive to various sites to assist users as needed. E Conduct or assist in in-service education and introductory training on software operations. E Recommend, modify and develop various hardware and software systems. E Conduct diagnostic testing on malfunctioning computers and computer disks to determine hardware or software problems; re-install operating systems and other programs as needed. E Administer the Internet services for the District; enter user names, assign E-Mail addresses and maintain files of employees entered into the file server. E Operate assigned computer hardware and software systems, and various printers, hard drives, cables and connectors, and other tools as assigned. E Communicate with various management personnel, District staff and outside organization to coordinate activities, exchange information and resolve issues and concerns. E Maintain current knowledge of technological advances and industry trends. Assist with upgrading and installing memory and hard drives. Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Operation of various personal computer hardware and software systems. Hardware and software installation procedures. Appropriate diagnostic procedures and tools. Interpersonal skills using tact, patience and courtesy. Oral and written communication skills. Data conversion techniques. Technical aspects of field of specialty. ABILITY TO: Perform technical duties in the installation of District-approved computer software and hardware. Assist end users with computer-related software and hardware problems. Conduct or assist in in-service education and introductory training on software operations. Prioritize and schedule work. Explain and interpret computer programs to end users. Maintain current knowledge of technological advances in the field. Learn upgraded technology and software programs. Communicate effectively both orally and in writing. Establish and maintain cooperative and effective working relationships with others. Administer the Internet services for the District. Meet schedules and time lines. Work independently with little direction. EDUCATION AND EXPERIENCE: Any combination equivalent to: high school diploma or equivalent supplemented by college-level course work in computer science or related field and increasingly responsible experience in personal computer operations, installation or repair. LICENSES AND OTHER REQUIREMENTS: Valid California driver's license. WORKING CONDITIONS: ENVIRONMENT: Indoor environment. Driving a vehicle to conduct work. PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard. Sitting for extended periods of time. Lifting, carrying, pushing or pulling moderately heavy computer equipment. Board Approved 11/2/99

Requirements / Qualifications

BASIC FUNCTION:

Install, maintain and troubleshoot computer systems; perform technical duties in the installation of District-approved computer software and hardware; provide technical assistance to end users with computer-related software and hardware problems; conduct or assist in in-service education and introductory training on software operations.

DESIRABLE QUALIFICATIONS:

KNOWLEDGE OF: Operation of various personal computer hardware and software systems. Hardware and software installation procedures. Appropriate diagnostic procedures and tools. Interpersonal skills using tact, patience and courtesy. Oral and written communication skills. Data conversion techniques. Technical aspects of field of specialty. ABILITY TO: Perform technical duties in the installation of District-approved computer software and hardware. Assist end users with computer-related software and hardware problems. Conduct or assist in in-service education and introductory training on software operations. Prioritize and schedule work. Explain and interpret computer programs to end users. Maintain current knowledge of technological advances in the field. Learn upgraded technology and software programs. Communicate effectively both orally and in writing. Establish and maintain cooperative and effective working relationships with others. Administer the Internet services for the District. Meet schedules and time lines. Ensure proper functioning of technology at Board meetings on overtime basis as needed. Work independently with little direction.

EDUCATION AND EXPERIENCE:

Any combination equivalent to: high school diploma or equivalent supplemented by college-level course work in computer science or related field and increasingly responsible experience in personal computer operations, installation or repair.

REQUIRED DOCUMENTS:

The following MUST BE ATTACHED to the application:
  • High School Diploma OR Equivalent
OR
Associate's Degree OR Bachelor's Degree OR Higher Education Degree

SPECIAL REQUIREMENTS / CERTIFICATES:

If selected for the position, out-of-district applicants must be T.B. tested and fingerprinted. A practical skills test may be administered at the time of interview.

BASIC FUNCTION:

Install, maintain and troubleshoot computer systems; perform technical duties in the installation of District-approved computer software and hardware; provide technical assistance to end users with computer-related software and hardware problems; conduct or assist in in-service education and introductory training on software operations.

DESIRABLE QUALIFICATIONS:

KNOWLEDGE OF: Operation of various personal computer hardware and software systems. Hardware and software installation procedures. Appropriate diagnostic procedures and tools. Interpersonal skills using tact, patience and courtesy. Oral and written communication skills. Data conversion techniques. Technical aspects of field of specialty. ABILITY TO: Perform technical duties in the installation of District-approved computer software and hardware. Assist end users with computer-related software and hardware problems. Conduct or assist in in-service education and introductory training on software operations. Prioritize and schedule work. Explain and interpret computer programs to end users. Maintain current knowledge of technological advances in the field. Learn upgraded technology and software programs. Communicate effectively both orally and in writing. Establish and maintain cooperative and effective working relationships with others. Administer the Internet services for the District. Meet schedules and time lines. Ensure proper functioning of technology at Board meetings on overtime basis as needed. Work independently with little direction.

EDUCATION AND EXPERIENCE:

Any combination equivalent to: high school diploma or equivalent supplemented by college-level course work in computer science or related field and increasingly responsible experience in personal computer operations, installation or repair.

REQUIRED DOCUMENTS:

The following MUST BE ATTACHED to the application:
  • High School Diploma OR Equivalent
OR
Associate's Degree OR Bachelor's Degree OR Higher Education Degree

SPECIAL REQUIREMENTS / CERTIFICATES:

If selected for the position, out-of-district applicants must be T.B. tested and fingerprinted. A practical skills test may be administered at the time of interview.

Comments and Other Information

EQUAL OPPORTUNITY EMPLOYER

NONDISCRIMINATION IN EMPLOYMENT

We do not discriminate against or tolerate the harassment of employees or job applicants on the basis of their actual or perceived sex, race, color, religion, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, veteran status, or sexual orientation. Physically or mentally disabled employees or applicants may request reasonable accommodation.

Lodi Unified School District Maintains a Tobacco Free Workplace.

Interested candidates may submit their completed application package (including all required documents) electronically through EdJoin.

*** Candidates selected for interview will be notified by phone. Applicants not chosen for an interview will be notified by e-mail. ***

Interested applicants should submit a Lodi Unified School District Classified application (click below).

Comments and Other Information

EQUAL OPPORTUNITY EMPLOYER

NONDISCRIMINATION IN EMPLOYMENT

We do not discriminate against or tolerate the harassment of employees or job applicants on the basis of their actual or perceived sex, race, color, religion, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, veteran status, or sexual orientation. Physically or mentally disabled employees or applicants may request reasonable accommodation.

Lodi Unified School District Maintains a Tobacco Free Workplace.

Interested candidates may submit their completed application package (including all required documents) electronically through EdJoin.

*** Candidates selected for interview will be notified by phone. Applicants not chosen for an interview will be notified by e-mail. ***

Interested applicants should submit a Lodi Unified School District Classified application (click below).