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Client Services Representative
2 months ago
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Client Services Representative to join our growing team in Warwick, RI
**This role has the opportunity for a HYBRID schedule (2-3 days in Office)
The Client Services Representative position provides internal support to the Commercial Lines Account Managers. The Service Specialist performs various policy service tasks and handles special client-specific agency projects as required.
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates---not employees. We prioritize health, family, and business---in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks. We are driven to set goals high and aim even higher.
General Responsibilities:
- Perform basic servicing tasks including mail checking, endorsement requests, policy checking, issuing Certificates of Insurance and claims reporting.
- Provide direct customer service support for commercial lines clients as requested.
- Prepare and mail documents for client distribution.
- Renew policies following agency standards; verifying each renewal's accuracy.
- Compile and create proposals, summaries, special projects, and additional documents as requested.
- Consistently meet all Brown & Brown established quality control procedures and timelines.
- Proficient with Microsoft Tools, Outlook, Excel, and Word, Required
- Commercial lines Insurance experience, Preferred
- A minimum of 1 year in an office working environment, Required.
- Associate's Degree, Preferred
- Property & Casualty Insurance license, Preferred
- Proficient with management operating systems that support Insurance sales, tracking and service.
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid Time Off (PTO)
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
