Business Systems Analyst

4 weeks ago

Austin, United States Sock Club Full time
Business Systems Analyst
Sock Club | Austin, TX

We're seeking a tech-savvy problem solver to optimize our business operations across departments. In this role, you'll identify operational bottlenecks, implement solutions, and help teams work more efficiently by leveraging technology and process improvements.

The Role
As our Business Systems Analyst, you'll be the bridge between our business needs and technical solutions, focusing on making our operations more efficient and scalable.

Key Responsibilities
- Analyze cross-departmental workflows to identify inefficiencies and improvement opportunities
- Design and implement process improvements using existing tools and systems
- Evaluate and recommend new software solutions to solve business problems
- Create documentation and training materials for business processes
- Serve as the liaison between departments to solve complex operational challenges
- Manage relationships with software vendors and internal stakeholders
- Build automated solutions using no-code/low-code tools when appropriate
- Lead change management initiatives to ensure successful adoption of new processes

What You'll Need
- 2+ years experience in operations, business analysis, or similar role
- Strong analytical and problem-solving skills
- Experience with business software platforms (e.g., ERP, CRM, project management tools)
- Excellence in stakeholder management and cross-team collaboration
- Proficiency with data analysis and reporting tools
- Strong project management skills
- Background in process improvement methodologies

Nice to Have
- Experience with no-code/low-code platforms (ex: Zapier)
- Knowledge of SQL or basic programming concepts
- Experience in manufacturing or e-commerce operations
- Curiosity about AI
- Background in change management

What Makes You a Great Fit
- You're naturally curious about how things work and how to make them better
- You can translate complex problems into simple solutions
- You enjoy working with different departments and understanding their unique challenges
- You're comfortable with technology but don't need to be a developer
- You can manage multiple priorities while maintaining attention to detail

Benefits & Perks
- Competitive base salary
- Performance-based bonuses
- Comprehensive health, dental, and vision coverage
- 401(k) with company match
- Flexible PTO policy
- Hybrid work schedule (2 days remote)
- Modern, inspiring office in Austin

Work Environment
- Fast-paced, growth-oriented culture
- Emphasis on continuous improvement
- Collaborative atmosphere
- Direct impact on company operations
- Balance of strategic and hands-on work

Success Traits
- Natural problem solver
- Strong communicator
- Process-oriented thinker
- Adaptable and flexible
- Self-motivated

Join us in making our operations more efficient and scalable. This role is perfect for someone who loves solving puzzles, making processes more efficient, and helping teams work better together.

Sock Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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