See more Collapse

Sales Support Associate II Opry Mills

2 months ago

Nashville, United States Tapestry Full time

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Coach Opry Mills. Starting pay is $15.00. Sales support consists of Cashier and stock.

This position is a minimum of 25 hours a week. Accrued sick/vacation time. Health Benefits.

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Sample of tasks required of role:

CASH WRAP:

  • Greeting the customer with a smile and with eye contact and offering your name
  • Interact genuinely and naturally with the customer
  • Read cues and determine customers' needs
  • Conduct email/name capture, where permitted by law
  • Maintain accuracy when operating POS
  • Maintain cash wrap organization and cleanliness
  • Suggest multiple add-ons and sell gift cards
  • Maintain cash and POS media accurately and in compliance with Coach policy
  • Create lasting impression by genuinely thanking customer and provide reason to return
  • Represent Coach brand appropriately
STOCKROOM / WAREHOUSE:
  • Receive shipment and transfers
  • Notify Store Management when new product arrives
  • Scan cartons/transfers, verifying store information is correct
  • Communicate all discrepancies to Store Management
  • Process shipment/transfers according to Coach standards and timeframes
  • Organize and clean stock room daily; to include offsite / remote warehouse as applicable
  • Shift/organize product in the stockroom; react to sell through and make room for new product
  • Manage stock levels/product ownership in back-of-house and sales floor
  • Prepare and conduct regular cycle counts, as directed
  • Participate in store physical inventory counts, as scheduled
  • Maintain Company Loss Prevention standards
SALES FLOOR:
  • Regularly analyze sales floor to assess replenishment needs
  • Replenish sales floor/assigned zone
  • React to sell through and execute visual merchandising needs.
  • Support sales floor activities, as directed
  • Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
  • Respond to customer requests confidently; partner with sales team or Store Management, when needed
  • Upkeep housekeeping standards
Our Competencies for All Employees
  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Req ID: 111581

We have other current jobs related to this field that you can find below

  • Sales Associate

    2 months ago

    Nashville, United States Palmetto Moon Full time

    Job DetailsJob Location Opry Mills 034 - Nashville, TN Position Type Part Time Description Are you the one we've been looking for to join our Moon Crew? We are seeking a self-motivated, high energy person who is laser focused on delivering a great customer service experience. The ideal candidate possesses high self-confidence and awareness, a passion for...

  • RETAIL SALES ASSOCIATE

    1 week ago

    Nashville, United States Movado Group, Inc. Full time

     At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer...

  • Sales Support Associate II Opry Mills

    2 months ago

    Nashville, United States Tapestry Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s...

  • Busser - Opry Mills Chili's

    2 months ago

    Nashville, United States Chili's Grill & Bar Full time

    Busser - Opry Mills Chili's 451 Opry Mills Dr #R2 Nashville, TN 37214 Role Overview Our Busser Team Members are responsible for efficiently maintaining a clean and sanitary dining room for our guests. They provide the dependable and fast service that Chili's is known for. If you take pride in great teamwork and communication, then we want to hear from you!...

  • RETAIL SALES ASSOCIATE KEYHOLDER

    4 weeks ago

    Nashville, United States Movado Group, Inc. Full time

    At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our...

  • Sales Associate, J.Crew Factory, Opry Mills

    2 months ago

    Nashville, United States J.Crew Group Full time

    Location: Nashville, TN, US, 37214 Company: JCrew Date: Mar 6, 2022 ** Sales Associate, J.Crew Factory, Opry Mills** **Our Story** Were J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after seasonwhile still making sure to stay in front of whats next. We also believe in looking like a...

  • Temporary Support Associate Opry Mills

    2 months ago

    Nashville, United States Tapestry Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s...

  • Line Cook

    2 months ago

    Nashville, United States Chili's Grill & Bar Full time

    Line Cook - Opry Mills Chili's 451 Opry Mills Dr #R2 Nashville, TN 37214 Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible...

  • Sales Associate

    2 months ago

    Nashville, United States Palmetto Moon Full time

    Job DetailsJob LocationOpry Mills 034 - Nashville, TNPosition TypePart TimeDescriptionAre you the one we've been looking for to join our Moon Crew? We are seeking a self-motivated, high energy person who is laser focused on delivering a great customer service experience. The ideal candidate possesses high self-confidence and awareness, a passion for selling...

  • Assistant Sales Manager

    2 months ago

    Nashville, United States Palmetto Moon Full time

    Job DetailsJob Location Opry Mills 034 - Nashville, TN Position Type Full Time DescriptionPosition Title: Assistant Sales ManagerROLE SUMMARY: The Assistant Sales Manager is responsible for supporting the Store Sales Manager with driving sales, execution of operation functions, and ensuring excellent customer service is being delivered. All Assistant Sales...

  • Full Time Shift Manager

    2 months ago

    Nashville, United States Palmetto Moon Full time

    Job DetailsJob Location Opry Mills 034 - Nashville, TN Description Palmetto moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon's focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts...

  • Sales Associate

    2 months ago

    Nashville, United States Pacific Sunwear Full time

    Overview Purpose: The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team...

  • Sr. Sales Associate

    2 weeks ago

    Nashville, United States tapwage Full time

    Off Broadway Shoe Warehouse Requisition Number:23730 Store Number:3119 Opry Mills 357 Opry Mills Dr Nashville, Tennessee US Part Time About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of...

  • ASSISTANT STORE MANAGER

    2 weeks ago

    Nashville, United States Movado Group, Inc. Full time

    At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our...

  • Sales and Service Leader

    3 weeks ago

    Nashville, United States Sephora Full time

    Job ID: 247316 Store Name/ Number: TN-Opry Mills (1380) Address: 302 Opry Mills Drive, Nashville, TN 37214, United States (US) Hourly/ Salaried: Hourly (Non-Exempt) Full Time/ Part Time: Full Time Position Type: Regular Sales and Service Leader As ou Leader, Sales, Service, Beauty Advisor, Customer Experience, Operations, Retail

  • Sales Associate

    1 month ago

    Nashville, United States Rack Room Shoes Full time

    25595 Part Time Off Broadway Shoe Warehouse Job Description Summary Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and...

  • Sr. Sales Associate

    2 weeks ago

    Nashville, Tennessee, United States tapwage Full time

    Off Broadway Shoe WarehouseRequisition Number:23730Store Number:3119Opry Mills357 Opry Mills DrNashville, Tennessee USPart TimeAbout Rack Room ShoesGreat shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized...

  • Senior Store Associate

    2 months ago

    Nashville, United States Adidas AG Full time

    ***Creators*** - If you want to build a tomorrow better than the day that came before, youre a creator. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just dont see. ***Confidence*** - Use your retail experience to exceed customer expectations and...

  • Sales Associate- Opry Mills Mall

    2 months ago

    Nashville, United States The Children's Place Full time

    Location: Nashville, Tennessee Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will...

  • Sales Associate

    2 months ago

    Nashville, United States The Children's Place Full time

    Location: Nashville, TennesseeJob Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain...