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Full Time Shift Manager

4 months ago

Nashville, United States Palmetto Moon Full time
Job Details

Job Location
Opry Mills 034 - Nashville, TN

Description

Palmetto moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon's focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts and a wide selection of collegiate gear and lifestyle brands, including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals and many more.

A Shift Managers main responsibility is assisting in leading the Moon Crew in providing great service to our customers. The position reports directly to the Store Manager. He or she will have the responsibility of being the Manager on Duty when the Store and the Assistant Manager are not present. This position will open and close the store, merchandise, replenish, tag product, train associates, develop associates, clean, organize, and hold the associates accountable to their assigned duties. The Shift Manager must lead by example in all areas of the business, but most importantly in providing the customer with a great experience at Palmetto Moon.

Responsibilities:
  • Communicate effectively with associates and management
  • Delegate tasks and responsibilities as appropriate
  • Effectively handle customer service issues
  • Build relationships with customers, as well as associates
  • Able to solve problems as they occur
  • Completes tasks on a timely basis
  • Ensure customer satisfaction
  • Has knowledge of products and vendors
  • Practices good housekeeping (dusting, cleaning fixtures, etc.)
  • Understands and maintains store standards
  • Open and close the store
  • Willingness to learn and take direction
  • Recognize superior performance of sales associates and coworkers
Qualifications
  • Must be at least 16 years old to apply
  • Leadership skills
  • Retail experience preferred
  • Enjoys meeting and interacting with customers
  • Dependable and flexible with schedule shifts
  • Willingness to learn and take direction
  • Positive attitude
  • Moderate computer skills
  • Physical Requirementsability to bend, twist, stoop, stand for long periods of time, & lift materials up to 50 lbs with or without reasonable accommodations