ServiceNow ITOM Admin

2 weeks ago

Edison, United States Futran Tech Solutions Pvt. Ltd. Full time

Job Title: ServiceNow ITOM Admin

Location: Edison, NJ (Day1 onsite)

Type: Full Time

Roles and responsibilities:

  • Strong ServiceNow ITOM implementation experience with discovery, event management, service mapping, and configuration management (CMDB).
  • Hands-on experience integrating ServiceNow with external systems like AD, SCCM, Monitoring tools, Cloud platforms like AWS, Azure, B2B, etc.
  • Install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management)
  • Develop custom software solutions as required through scripting and software development
  • Advanced and current understanding of supported network monitoring connectors, such as SCOM, Netcool, SolarWinds and HPOM.
  • Expertise with scripting languages such as PERL, JavaScript, Python, or Shell
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
  • Knowledge of networking concepts such as IP Addressing, Firewalls, ports
  • Code and develop customized patterns, probes and sensors for Discovery and Service Mapping
  • Strong collaboration with stakeholders including internal customers, stakeholders and vendors to understand challenges and gain consensus on improved system and operational solutions
  • Proficiency of ServiceNow administration, JavaScript and common scripting languages such as PowerShell highly (Preferred)
  • Service Now System Administrator Certification (Preferred)
  • Service Now Implementation Specialist Certification (Preferred)

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