Tech Support Engineer
13 hours ago
Work Location 1000 US Route 202 South, Raritan NJ
Mode of interview: In-Person
Rate: $35 -40/hr/C2C
Client: LTIMindtree/ J&J
Note: Need only local folks (Non local will not be entertained)
Full Onsite with rotational shifts
Sun to Thurs or Tues to Sat
7AM to 4 PM or 2PM to 11 PM
Job Description:
CAR-T Local Tech Support Role
The MLL Laboratory CAR-T Run Support Lead will provide laboratory computing and scientific application support to all scientists associated with the JJ CAR-T manufacturing pods and QC Labs. This is an onsite role in Raritan, NJ. The Lead will be working with Scientific Staff, Enterprise J&J Application Support Teams, J&J Infrastructure, Vendor Service Engineers, J&J Facilities, and BUIT Ops to support the manufacturing operations.
Responsibilities
- Manage requests/incidents from Laboratory Scientists and assist with build and maintenance of their Lab IT Instrumentation
- Working in a life science laboratory environment including GxP environments
- Assist Instrument Vendors with PC installation and network connection to the Lab Network
- Maintain documentation of stand-alone scientific applications and configuration in run books
- Manage the Lab Systems Inventory and Application repository
- Deploy standardized PC hardware and deploy to laboratory environment
- Maintain Lab Systems in Active Directory Operational Units and GPO
- Maintain Operating System Patch levels using Push Management policy and tools
- Maintain and support Laboratory PC Backup Systems
- Assist with defined project deliverable, manage lab system maintenance, and provide oversight for the successful execution of services
- Work with Scientific Staff, lab systems, infrastructure, and security aligning in the review and execution of support and maintenance work
- Provide work updates/tracking, monthly financial reports and monitoring work planning activities and contract spend
- Review and/or update procedures for the ongoing maintenance of lab systems
- Possess a problem-solving mindset
- Bachelor's Degree in Information Technology or similar field
- 5+ years of experience in the following:
- Information technology support role for laboratory computing operations
- Working in a life science laboratory environment including GxP environments
- PC hardware and troubleshooting connectivity to Enterprise Network Services
- Lab instrument connection, configuration, integration, and maintenance support
- Support Microsoft Windows OS in Enterprise Active Directory Environment
- Managing OS Images and data backup systems
- Maintaining scientific instrumentation and software in a validated environment
- Experience with Waters Empower, SDMS, eLIMS, or similar instrument systems
- History of successful independent and collaborative work, in individual and team environments
- Possess strong written and oral communication skills
- GxP knowledge and understanding
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