Manager Solutions Architects

1 week ago

Baltimore, United States Verizon Full time
When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

Partnering with the sales team, you’ll understand customer needs and craft the best package of our services from data and voice. Your toolkit will also include security, IT, mobility, and professional managed services – all to help customers run their businesses smarter, safer, and faster. You will be focused on the technical aspect of solutions for new business customers. The goal will be to deliver the best technical solutions along with the best customer service.

  • Understanding customer business challenges.

  • Developing the solution and designing the architecture to solve the customer need.

  • Establishing business cases and helping customers choose our solution.

  • Drafting agreements with pricing, service commitments, and technical specifications.

  • Making and managing technical program plans that will deliver on promises.

  • Growing new business and existing accounts.

  • Successful completion of motor vehicle report check is required.

What we’re looking for...

You’re inquisitive, resourceful, and relate well to all people. Your active listening coupled with your analytical mentality ensure that customers feel that they get what they need to move forward.

With your technical savvy and business perspective, you understand how to communicate the value of complex solutions in language people can understand. Client service is your middle name. You know that the individual and team success will only be achieved with customer success.

You’ll need to have:

  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

  • Experience selling technical solutions.

  • A valid driver’s license.

  • Eligibility to pass Motor Vehicle Record check.

  • Willingness to travel.

Even better if you have one or more of the following:

  • Technical design and engineering experience. Ideally, communications or networks.

  • Knowledge of wireless services and benefits of data, voice, cloud, managed services IT, security, and/or mobility solutions. Ideally, M2M exposure.

  • Negotiated and contracted for complex technical solutions.

  • Created detailed project plans covering technical specifications and requirements, and milestones for complex technical solutions.

  • Worked on a sales team and met challenging sales targets.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity ****

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $92,000.00 and $187,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

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