Technical Support Engineer

1 week ago


Tampa, United States Mastech Digital Full time

*Job Title : IT Technical Support Engineer*

The IT Technical Support Engineer position is one that provides rotational support for our clinics with Hands On technical support and training.

This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets.

Monitor tickets, by clinic, to detect trends in technology issues and work with the SD Corporate team to implement solutions.

This position requires the employee to travel to designated regional clinics to support daily technical operational issues, as required.

This position will require Customer Relationship Management support as it applies to the technology infrastructure (Issues, risks, mitigation plans, clinic documentation, communication to IT group for clinic needs, and drive customer satisfaction)

QUALIFICATIONS

Education: Bachelor's degree in computer science preferred

Previous Experience: 2-5 years Help Desk experience and proven experience documenting ticket detail to support development of knowledge-based articles for Tier 1.

Certifications/Licenses: ITIL, Microsoft, MAC, Citrix, UniPrint, (Desired).

Thank You



  • Tampa, United States Mastech Digital Full time

    *Job Title : IT Technical Support Engineer*The IT Technical Support Engineer position is one that provides rotational support for our clinics with “Hands On” technical support and training. This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets. Monitor tickets, by clinic, to detect trends in...


  • Tampa, United States Mastech Digital Full time

    *Job Title : IT Technical Support Engineer*The IT Technical Support Engineer position is one that provides rotational support for our clinics with “Hands On” technical support and training. This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets. Monitor tickets, by clinic, to detect trends in...


  • Tampa, United States Mastech Digital Full time

    *Job Title : IT Technical Support Engineer*The IT Technical Support Engineer position is one that provides rotational support for our clinics with “Hands On” technical support and training. This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets. Monitor tickets, by clinic, to detect trends in...


  • Tampa, United States C4 Technical Services Full time

    Associate Technical Service Engineer Work Location: 750 Oakleaf Plantation Parkway Orange Park, FL 32065 The IT Data Center Specialist is responsible for maintenance, installation, provisioning, inventory, troubleshooting and decommissioning cabling, network and data center infrastructure hardware. It is also responsible for the overall maintenance of the...


  • Tampa, United States C4 Technical Services Full time

    Associate Technical Service Engineer Work Location: 750 Oakleaf Plantation Parkway Orange Park, FL 32065 The IT Data Center Specialist is responsible for maintenance, installation, provisioning, inventory, troubleshooting and decommissioning cabling, network and data center infrastructure hardware. It is also responsible for the overall maintenance of the...


  • Tampa, United States Rapid7 Full time

    Technical Support Engineer I - IVM We are seeking a full time Technical Support Engineer I who will be based out of our Rapid7 office in Tampa, Florida! In this role you will be supporting customers by using your networking skills to troubleshoot complex issues via phone, email, and video conferencing. About the Team Our ever growing Technical...


  • Tampa, United States Unitek Technical Services Full time

    Disclaimer: This posting will re-direct you to Unitek Career page and submitting your application will take up to 5 minutes. Should you want to skip the step, please feel free to reach us or send your resume directly to eric.joyner@ntslabs.com Unitek Technical Services provides supplier management, development, and related technical services to corporations...


  • Tampa, United States Unitek Technical Services Full time

    Disclaimer: This posting will re-direct you to Unitek Career page and submitting your application will take up to 5 minutes. Should you want to skip the step, please feel free to reach us or send your resume directly to eric.joyner@ntslabs.com Unitek Technical Services provides supplier management, development, and related technical services to corporations...


  • Tampa, United States Unitek Technical Services Full time

    Disclaimer: This posting will re-direct you to Unitek Career page and submitting your application will take up to 5 minutes. Should you want to skip the step, please feel free to reach us or send your resume directly to eric.joyner@ntslabs.com Unitek Technical Services provides supplier management, development, and related technical services to corporations...


  • Tampa, United States Britecore Intuitive Web Solutions Full time

    About BriteCore BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies, manage...


  • Tampa, United States BriteCore Full time

    Job DescriptionJob DescriptionSalary: About BriteCoreBriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software  unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform,...


  • Tampa, United States BriteCore Full time

    Job DescriptionJob DescriptionSalary: About BriteCoreBriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software  unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform,...

  • Sr. Cloud Engineer

    7 days ago


    Tampa, Florida, United States C4 Technical Services Full time

    SrSystems EngineerWork Location:Remote DescriptionSenior IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. Senior IT Systems Engineer's provide technical support and troubleshoot problems and perform scripting/programming to ensure stable and efficient...

  • Software Engineer

    4 weeks ago


    Tampa, United States Fairfax Software Inc Full time

    Support Services Engineer Duties: The Software Support Engineer provides customers with technical product support for company's Applications. The position is responsible and accountable for the creation, tracking and resolution of change requests & production/test issues from customers while meeting response and resolution service level objectives. Answers...

  • Software Engineer

    3 weeks ago


    Tampa, United States Fairfax Software Inc Full time

    Support Services Engineer Duties: The Software Support Engineer provides customers with technical product support for company's Applications. The position is responsible and accountable for the creation, tracking and resolution of change requests & production/test issues from customers while meeting response and resolution service level objectives. Answers...


  • Tampa, United States C4 Technical Services Full time

    Nessus Compliance Engineer Work Location: Remote Description IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient...


  • Tampa, United States C4 Technical Services Full time

    Nessus Compliance Engineer Work Location: Remote Description IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient...


  • Tampa, United States Internap Holding LLC Full time

    Company Summary: Technical Support Tier 3 employees play a key role in the customer support function at HorizonIQ. As Technical Support you are expected to demonstrate strong technical knowledge and a customer service focus for a wide variety of technologies and applications. Technical Support Tier 3 employees play a key role in the overall satisfaction...


  • Tampa, United States Internap Holding LLC Full time

    Company Summary: Technical Support Tier 3 employees play a key role in the customer support function at HorizonIQ. As Technical Support you are expected to demonstrate strong technical knowledge and a customer service focus for a wide variety of technologies and applications. Technical Support Tier 3 employees play a key role in the overall satisfaction...


  • Tampa, United States Deloitte Full time

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Azure Support Engineer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent...