General Manager

3 weeks ago

Louisville, United States Twin Peaks Full time
GENERAL PURPOSE OF THE JOB

This job requires the General Manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, food and beverage to every guest. The General Manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities of a General Manager include, but are not limited to:
  • Must follow proper Twin Peaks Girl Audition Guidelines
  • Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
  • Ensure that alcohol is always served responsibly and in accordance with the law
  • Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
  • Hold kitchen staff accountable to standards, safety, and sanitation guidelines
  • Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
  • Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
  • Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
  • Effectively coach and counsel
  • Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
  • Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
  • Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
  • Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
  • Maintain organized and updated training schedules, programs and materials for new employees
  • Effectively execute training and development programs including personal development
  • Consistently manage the execution of Performance Based Scheduling
  • Practice sound inventory control
  • Dress and act professionally each day to set a good example for all employees

EDUCATION and/or EXPERIENCE

Must have leadership experience in high-volume restaurants and/or bars.

LANGUAGE SKILLS

Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.

REASONING ABILITY

Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits.

CERTIFICATES, LICENSES, REGISTRATIONS

Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.

PHYSICAL DEMANDS

The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this role, the General Manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The manager is frequently required to reach with hands and arms. The General Manager is occasionally required to sit. The General Manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this role, the General Manager is regularly exposed to fumes or airborne particles from the kitchen. The General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and managers may be exposed to cigarette or cigar smoke in this area.

  • General Manager

    3 weeks ago

    Louisville, United States Wendy's Full time

    Why Wendy's Want to make a difference? Want to be a leader? We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to build a team that works well together to increase profits, provide superior customer service and has a passion for being the best. As a GM you set the tone for your restaurant creating a...

  • General Manager

    6 months ago

    Louisville, United States Wendy's Full time

    Why Wendy's Want to make a difference? Want to be a leader? We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to build a team that works well together to increase profits, provide superior customer service and has a passion for being the best. As a GM you set the tone for your restaurant creating a...

  • General Manager

    3 weeks ago

    Louisville, United States Restaurant Management Search Full time

    No early mornings or late nights!!! Great benefits from day one and real growth potential. Foun ded in 2000 they currently have over 80 locations in 19 states. This fast-growing, multi-state Fast Casual Fresh Mexican restaurant brand is seeking experienced General Managers in the Louisville, KY area. QUALIFICATIONS Minimum of 1 year General Manager...

  • General Manager

    3 weeks ago

    Louisville, United States Papa John's Full time

    Job Summary The General Manager for Corporate Restaurant Operations manages and assumes responsibility for all functions of a Papa Johns restaurant to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and ensuring proper planning, forecasting, and systems are in place. Other responsibilities...

  • General Manager

    6 days ago

    Louisville, United States Elevated Facility Services Full time

    Oracle Elevator is the fastest growing independent elevator company in the nation. We have an excellent opportunity for an experienced elevator industry professional with a strong sales and operations background to fill a General Manager opening. The General Manager will have direct P&L responsibility for the branch and will manage the branch operations to...

  • General Manager

    3 weeks ago

    Louisville, United States Restore Hyper Wellness - RHWM020 Full time

    Benefits/Perks A competitive salary plus bonuses Flexible Schedules Casual Dress-code Fun, wellness-focused work environment Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping...

  • General Manager

    3 weeks ago

    Louisville, United States JLL Full time

    WHAT YOU'LL DO Manage industry changing properties As the General Manager (GM), you will provide leadership to your team and outstanding customer service to your clients, while managing an Industrial portfolio. You are responsible for all aspects of client and tenant satisfaction. As the lead professional, you will also be responsible for preparing budgets...

  • General Manager

    3 weeks ago

    Louisville, United States Jones Lang LaSalle IP, Inc. Full time

    JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...

  • Assistant General Manager

    3 weeks ago

    Louisville, United States Restore Hyper Wellness - RHWM020 Full time

    Benefits/Perks A competitive salary plus bonuses Flexible Schedules Casual Dress-code Fun, wellness-focused work environment Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping...

  • General Manager

    3 weeks ago

    Louisville, United States Stretch Zone Full time

    General Manager (gm) Compensation $45,000 to $65,000 Annually Employment Type We are looking for driven and hardworking individuals to join our team. Stretch Zone is the pioneer in practitioner assisted stretching. Our locations span across the country and we continue to grow everyday. We are seeking out individuals versed in sales with a management...

  • Restaurant General Manager

    1 month ago

    Louisville, Kentucky, United States MT Food Group Full time

    Restaurant General Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at MT Food Group. As a Restaurant General Manager, you will be responsible for the overall success of our restaurant, including managing staff, maintaining high-quality food and service, and achieving sales goals.Key...

  • Restaurant General Manager

    1 month ago

    Louisville, Kentucky, United States West Quality Food Service, Inc. Full time

    Restaurant General ManagerAs a Restaurant General Manager with West Quality Food Service, Inc., you will be responsible for leading one of our busiest restaurants to success. Your leadership skills will be put to the test as you oversee the entire restaurant operation, from customer service to food quality and cleanliness.Key Responsibilities:Lead the...

  • General Manager

    3 weeks ago

    Louisville, United States Metz Culinary Management Full time

    Position Title: Food and Nutrition Director, Hospital DiningLocation: Mary Elizabeth Hospital, Louisville KYSalary: 80-85K FT/Perm/Bonus Eligible Now seeking an experienced Hospital Food Service Director with a very strong Healthcare Dining background that MUST include Hospital Cafe, Coffee Shop, Retail, Patient Services and Catering. Our Food Service...

  • Assistant General Manager

    3 weeks ago

    Louisville, United States Romeo's Pizza Full time

    Romeo's Pizza Assistant General Manager Positions Available! At Romeo's Pizza, we're not just a pizza company, we're an Award Winning, Food First, Pizza Community that is dedicated to being local pizza champions that positively impact the communities that we serve. We are currently hiring a friendly, outgoing, & inspiring Assistant General Manager in our...

  • Restaurant General Manager

    4 weeks ago

    Louisville, Kentucky, United States Carrols Corporation Full time

    Restaurant General ManagerAbout UsCarrols Corporation is a leading restaurant company in the U.S., headquartered in Syracuse, New York. With over 800 restaurants under the BURGER KING brand, we're committed to growth and excellence. Our team operates in 17 states, employing over 22,000 people who share our passion for delivering outstanding service and...

  • Field-Based Facility Maintenance Senior Manager

    1 month ago

    Louisville, Kentucky, United States Dollar General Full time

    Job SummaryDollar General is seeking a highly skilled Field-Based Facility Maintenance Senior Manager to lead our capital projects and maintenance operations. As a key member of our facilities team, you will be responsible for developing and executing strategic plans to drive sales, reduce expenses, and maintain our facilities.Key ResponsibilitiesDevelop and...

  • Restaurant General Manager

    4 weeks ago

    Louisville, Kentucky, United States Boombozz Pizza and Watchbar - Hurstbourne Pkwy Full time

    Restaurant Assistant General Manager Job DescriptionAre you passionate about delivering exceptional customer experiences and leading a high-performing team? Boombozz Pizza and Watchbar in Louisville, KY is seeking a talented Restaurant Assistant General Manager to drive business growth and excellence.Key Responsibilities:Support upper management in service...

  • General Manager in Training

    3 weeks ago

    Louisville, United States Penn Station East Coast Subs Full time

    Penn Station firmly believes that the General Manager must have an ownership mentality, which is why this position provides a base salary plus a monthly share of profits with no cap. The General Manager is responsible for the day to day operations and overall performance of the restaurant. The General Manager will hire and train other team members, will...

  • Assistant General Manager

    4 weeks ago

    Louisville, Kentucky, United States Hyatt Regency Louisville Full time

    Hotel Operations SupervisorAs a key member of our hotel team, you will be responsible for ensuring the efficient operation of the hotel in the absence of the General Manager. This includes supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments.Key...

  • Senior General Manager

    4 weeks ago

    Louisville, Kentucky, United States Massage Envy Full time

    Overview:As a Senior General Manager at Massage Envy, you will lead teams and manage operations, coaching, and developing a team by setting them up for success in their professional career goals. You will be responsible for ensuring your location is performing and has a laser focus in each functional area of the OKR (Net Active Member Gain, Service Hours,...