IT Agent/Desktop Support:
3 weeks ago
Primary Skills: Technical Support-Expert, Operating Systems (Windows, macOS, Linux)-Advanced, Networking Basics (TCP/IP, DNS, VPN)-Intermediate, Hardware Troubleshooting-Advanced, ITSM Tools (ServiceNow, Zendesk)-Intermediate, Remote Support-Advanced Contract Type: W2 Duration: 3- 6 Months Location: Remote Pay Range: $38 - $40 per hour on W2 Job Summary: We are seeking a skilled Tier 2+ IT Support Agent with strong troubleshooting abilities and technical knowledge to manage complex support issues. The ideal candidate has experience with various operating systems, ITSM tools, and networking concepts, along with excellent analytical and documentation skills. This role will focus on resolving escalated issues, performing root cause analysis, and ensuring long-term solutions for recurring problems. Job Responsibilities: Manage and resolve escalated technical issues related to software, hardware, and networking. Conduct root cause analysis to address recurring technical problems and provide sustainable solutions. Document resolutions and best practices in knowledge base articles for future reference. Utilize ITSM tools like ServiceNow or Zendesk for incident, request, and problem management. Provide remote support to assist end-users across various locations with troubleshooting needs. Job Requirements: 2-5 years of experience in a similar IT support role, handling advanced technical issues. Proficiency in Windows, macOS, and Linux operating systems. Understanding of networking concepts (TCP/IP, DNS, VPN) and hardware troubleshooting for laptops, desktops, and peripherals. Familiarity with ITSM tools (e.g., ServiceNow, Zendesk) and ITIL frameworks. Certifications such as CompTIA A+, Network+, or ITIL Foundations are a plus ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022) Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires Join Akraya Today Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team
-
Desktop Support Engineer
6 months ago
San Jose, United States Quatrro Business Support Services Full timePurpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise...
-
Desktop Support Specialist
2 weeks ago
San Diego, United States SISL Global Full timeSupport lab users with desktop support services for all lab devices: PCs, laptops, tablets, printers, scanners and other peripherals.Audit the lab PCs to determine use, OS, AV state, WSUS state and network connectivity state.Rack mount and patch the 4x jump servers and 2x lab firewalls with modems Support server build & server support team with connectivity...
-
Desktop Support Specialist
2 weeks ago
San Diego, United States SISL Global Full timeScope of work:Phase 1 of the project will be to: Support lab users with desktop support services for all lab devices: PCs, laptops, tablets, printers, scanners and other peripherals. Audit the lab PCs to determine use, OS, AV state, WSUS state and network connectivity state.Rack mount and patch the 4x jump servers and 2x lab firewalls with modems Support...
-
Desktop Support Specialist
2 weeks ago
San Diego, California, United States DivIHN Integration INC Full time $28 - $30 per hourTitle: Desktop Support Specialist 1Location: San Diego, CADuration: 6 Months (with possible extension)Description:Installs, configures, and troubleshoots laptops, desktops, workstations, related peripherals, and network connectivity. Maintains passwords, data integrity and file system security for the end-user computing environment. Communicates highly...
-
Desktop Support Specialist
3 weeks ago
San Diego, United States Infracore Full timeJob Description WHO WE ARE: Founded in 2003, Infracore takes a high-touch approach to providing end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic decision guidance for mid-size, technology-centric companies. We believe in fostering an employee-centered culture through collaboration and...
-
Desktop Support Specialist
1 week ago
San Diego, California, United States HIKINEX Full timeAbout HIKINEXHIKINEX is a dynamic and innovative organization with a strong presence in the San Diego region. Our team is dedicated to providing top-notch IT services to our clients, and we are seeking a highly skilled Desktop Support Specialist to join our ranks.
-
Desktop Support Engineer
1 month ago
San Francisco, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half is offering a contract employment opportunity for a Desktop Support Engineer in San Franscico, Ca. As a key member of our team, The Desktop Support Engineer will primarily focus on providing timely responses to end-users and resolving tech issues. This Desktop Support role involves working within the Investment and...
-
Desktop Support Engineer
4 weeks ago
San Leandro, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half is offering a contract employment opportunity for a Desktop Support Engineer in San Leandro, Ca. As a key member of our team, the Desktop Support Engineer will primarily focus on providing timely responses to end-users and resolving tech issues. This Desktop Support role involves working within the Investment and...
-
Technical Support Agent
1 week ago
San Diego, United States ESET Full timeJob posting title Technical Support Agent Job summary JOB PURPOSE: ESET Technical Support Agents provide technical product support to all ESET customers, partners, resellers, and internal personnel. Job description DUTIES and RESPONSIBILITIES: Answer and address all incoming support calls from customers; both internal and external. Answer and address...
-
Desktop Support Specialist
1 week ago
San Francisco, California, United States Diverse Lynx Full timeJob Overview:The role of a Desktop Support Specialist at Diverse Lynx LLC involves providing exceptional support to end-users, ensuring seamless desktop and laptop operations. This position requires hands-on experience with various applications, printers, scanners, and troubleshooting skills.Duties and Responsibilities:• Manage, install, and troubleshoot...
-
Desktop Support Specialist
3 months ago
san francisco, United States Stefanini North America and APAC Full timeProvide swift and professional deskside IT supportPerform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutionsInstall, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service...
-
Desktop Support Professional
1 week ago
San Francisco, California, United States TriHire Solutions Full timeWe are seeking a highly skilled Desktop Support Professional to join our team at TriHire Solutions. This role plays a critical part in providing top-notch support services to our clients.About the RoleThis position is responsible for deploying, maintaining, and supporting desktop systems on a daily basis. The ideal candidate will collaborate closely with...
-
Desktop Support Analyst
3 weeks ago
San Francisco, United States TriHire Solutions Full timeThe Desktop Analyst plays a crucial role in providing primary 2nd and 3rd level support to our user community. This position is responsible for the daily deployment, maintenance, and support of desktop systems. The ideal candidate will collaborate closely with the Helpdesk and other IT teams to ensure timely and reliable service...
-
Desktop Support Specialist
1 week ago
San Francisco, California, United States Cerity Partners Full timeJoin Our TeamCerity Partners is a leading wealth management and institutional consulting firm seeking a skilled Desktop Support Specialist to join our Shared Services Technology team.We are looking for an individual who is passionate about solving problems, working with diverse teams, and delivering exceptional client experiences. As a Desktop Support...
-
Desktop Support Analyst
4 weeks ago
San Antonio, United States Robert Half Full timeJob DescriptionJob DescriptionWe are searching for a Desktop Support Analyst to join our team. This role is based in San Antonio, Texas, and operates within the banking industry. As a Desktop Support Analyst, you will be tasked with providing high-quality service to end users, both remotely and on-site. This role offers a contract to permanent employment...
-
Desktop Technician 2
2 weeks ago
San Diego, United States Beacon Hill Full timeJob Responsibilities: Installs, configures, and troubleshoots laptops, desktops, workstations, related peripherals, and network connectivity. Maintains passwords, data integrity and file system security for the end-user computing environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and...
-
Technical Desktop Support Specialist
1 week ago
San Jose, California, United States Diverse Lynx Full timeJob DescriptionAt Diverse Lynx LLC, we are seeking an experienced Technical Desktop Support Specialist to provide onsite desktop support for various locations in Texas. The ideal candidate will have a strong knowledge of desktop/laptop hardware and proficiency in Windows 10, Windows 11, and MS Office.Installation, troubleshooting, and maintenance of laptops,...
-
Desktop Support Analyst
4 weeks ago
San Antonio, United States Robert Half Full timeJob DescriptionJob DescriptionWe are searching for a Desktop Support Analyst to join our team. This role is based in San Antonio, Texas, and operates within the banking industry. As a Desktop Support Analyst, you will be tasked with providing high-quality service to end users, both remotely and on-site. This role offers a contract to permanent employment...
-
san diego, United States SISL Global Full timeScope of work:Phase 1 of the project will be to: Support lab users with desktop support services for all lab devices: PCs, laptops, tablets, printers, scanners and other peripherals. Audit the lab PCs to determine use, OS, AV state, WSUS state and network connectivity state.Rack mount and patch the 4x jump servers and 2x lab firewalls with modems Support...
-
san diego, United States SISL Global Full timeScope of work:Phase 1 of the project will be to: Support lab users with desktop support services for all lab devices: PCs, laptops, tablets, printers, scanners and other peripherals. Audit the lab PCs to determine use, OS, AV state, WSUS state and network connectivity state.Rack mount and patch the 4x jump servers and 2x lab firewalls with modems Support...