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Front Desk Associate

2 months ago

Branson West, United States STONEBRIDGE VILLAGE POA, INC. Full time

Job Description: This position requires customer service experience, knowledge of front desk functions, and the ability to oversee the front desk operation. Must be dependable and always display a professional and guest-oriented attitude. Answer general interest calls to the area. Maintain supplies for the front desk area, organization is a must. Communicate with all operations departments to provide and maintain a good experience for the guests. Must be able to work nights and weekends. Duties include but are not limited to: Verify guest paperwork and the ability to search the computer database for guest information. Dependable and punctual Prepare gate access and amenity cards. Coordinate with multiple departments to assist guests with proper access. Maintain a high level of cleanliness in the Front Desk area and lobby, and perform general cleaning duties (bathroom, vacuum, dust, garbage). Performs other related duties as assigned. Essential Physical Requirements: Ability to walk or stand during the entire shift Continuous reaching, bending, lifting, carrying, and stooping, ability to lift 25 pounds Knowledge and Skills Required: Computer Skills required - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, email, etc.). Multi-task oriented A commitment to providing outstanding customer service Knowledge of Microsoft Office Suite Basic knowledge of hardware and peripheral devices required to perform the job Ability to establish and maintain effective working relationships with co-workers and leaders Strong problem-solving skills Capable of seeing a task through to completion Strong organizational skills Excellent verbal and written communication skills. Demonstrates a professional business appearance and upbeat, pleasant personality Ability to read, write, and speak in English High school diploma or general education degree (GED) preferred Job Types: Full-time, Part-time, Seasonal Pay: $13.00 - $17.00 per hour Schedule: Day shift Evening shift Morning shift Night shift Rotating weekends Weekends only Work setting: In-person Work Location: In person