We have other current jobs related to this field that you can find below
-
Member Services Representative
2 months ago
Portland, United States Planet Fitness - Portland ME Group Full timeJob DescriptionJob DescriptionBenefits:Gym MembershipFlexible scheduleHealth insurancePaid time offTraining & developmentAre you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free"...
-
Member Services Representative
1 month ago
Portland, United States Planet Fitness Full timeResponsive recruiter Benefits: Gym Membership Flexible schedule Health insurance Paid time off Training & development Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free"...
-
Member Services Representative
6 days ago
Portland, Maine, United States Five County Credit Union Full timePosition Title: Member Services RepresentativeEqual Opportunity Employer Statement: We are committed to providing equal employment opportunities to all individuals. All qualified candidates will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other...
-
Member Services Representative
2 weeks ago
Portland, United States Ultimate Staffing Full timeBanking Member Services Representative-Federal Way, WA Location: Federal Way, WA - Pay Rate: $23-24/hr DOE - Contract Length: 3-6 Months. About the Role: Join our client's trusted team as a Banking Representative, responsible for creating new member Member Services, Banking, Member Service, Representative, Business Operations, Retail, Staffing
-
Service Coordination Representative
5 days ago
Portland, Oregon, United States SolvOne Full timeCustomer Service RepresentativeJoin our dynamic team at SolvOne, where we are dedicated to providing exceptional support to our clients in the Petroleum sector.As a vital member of our remote CSR Dispatch Team, you will play a crucial role in ensuring that gas stations receive timely assistance for maintenance issues. Our service operates around the clock,...
-
Service Coordination Representative
5 days ago
Portland, Oregon, United States SolvOne Full timeCustomer Service RepresentativeJoin our dedicated team at SolvOne, where we are committed to delivering exceptional service in the Petroleum Industry.As a vital member of our remote CSR Dispatch Team, you will play a key role in ensuring that maintenance issues at gas stations are promptly addressed by dispatching technicians to their locations.Position...
-
Security PT Weekends
1 month ago
Portland, Oregon, United States NorthWest Place Full timeSecurity PT WeekendsNorthWest Place; Portland's premier senior living community is currently seeking front desk Security with flexible schedule and with great customer service skills, basic computer knowledge. Security duties include monitoring Camera feed assuring security of the building, outside rounds viewing grounds. Responding to Unit pendants pull...
-
Member Service Representative
6 days ago
Portland, United States NW Priority Credit Union Full timeDescription: NW Priority Credit Union is excited to offer an opportunity for a teller to join our fabulous team at our Main Office located in SE Portland. As a Member Service Representative you would be providing cash and non-cash transactions, maintain account information, refer members to other services such as lending and investments. This position would...
-
Member Services Representative
1 month ago
Portland, United States Planet Fitness - Portland ME Group Full timeJob DescriptionJob DescriptionBenefits:Gym MembershipFlexible scheduleHealth insurancePaid time offTraining & developmentAre you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free"...
-
Member Service Representative
3 months ago
Portland, United States NW Priority Credit Union Full timeJob Type Full-time Description NW Priority Credit Union is excited to offer an opportunity for a teller to join our fabulous team at our Main Office located in SE Portland. As a Member Service Representative you would be providing cash and non-cash transactions, maintain account information, refer members to other services such as lending and investments....
-
Member Services Representative
4 days ago
Portland, United States Planet Fitness - Portland ME Group Full timeJob DescriptionJob DescriptionBenefits:Gym MembershipFlexible scheduleHealth insurancePaid time offTraining & developmentAre you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free"...
-
Member Services Representative
1 week ago
Portland, United States Planet Fitness Full timeResponsive recruiter Benefits: Gym Membership Flexible schedule Health insurance Paid time off Training & development Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free"...
-
Customer Service Representative
2 months ago
Portland, United States SolvOne Full time**Customer Service Representative** SolvOne - Portland, OR, United States SolvOne is looking to add the right candidates to our remote CSR Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they contact SolvOne to have a technician dispatched to their location to fix...
-
Member Service Representative II
2 months ago
South Portland, United States Town & Country Federal Credit Union Full time**Member Service Representative II** **Department:** Retail Services **Location:** South Portland, ME **Member Service Representative II** We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions. You will have the chance to empower members to better manage their personal finances...
-
Member Services Representative
1 month ago
South Portland, United States Planet Fitness Full timeResponsive recruiter Benefits: Flexible schedule Health insurance Paid time off Training & development Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on...
-
Weekend Client Services Rep
2 weeks ago
Portland, OR, United States UniFirst Full timeJoin UniFirst, one of the largest and fastest growing companies in the $18 billion-dollar uniform and garment services industry. supported by a stable, billion dollar corporate enterprise – giving you the best of both worlds. We are seeking a motivated, customer-focused Route Service Representative to service and grow a local route. The Route...
-
Early Morning Member Services Representative
2 days ago
Portland, United States Planet Fitness - Portland ME Group Full timeJob DescriptionJob DescriptionBenefits:Gym MembershipFlexible scheduleHealth insurancePaid time offTraining & developmentAre you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free"...
-
Member Services Representative
3 months ago
Portland, United States Point West Credit Union Full timeJob DescriptionJob DescriptionDescription:To assist Credit Union members with all activities associated with member lending, processing member transactions and responding to member needs for information and assistance with their Credit Union business.ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Receives and processes members financial transactions via mail and...
-
CUSTOMER SERVICE REPRESENTATIVE I
1 month ago
Portland, United States Community Tissue Services Full time** CUSTOMER SERVICE REPRESENTATIVE I - Portland, OR** **Job Category****:** Marketing / Cust Svc **Requisition Number****:** CUSTO001989 Showing 1 location **Job Details** **Description** **Customer Service Representative I - Portland, OR** 1st Shift: Monday - Friday 8:30 AM - 5:00 PM with (paid) on-call hours as needed. Saving and improving lives, helping...
-
PT Service Team Member
3 months ago
Portland, United States MIK Full timeStore - PORT-PORTLAND, OR - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties thr Team Member, Customer Service, Service, Retail, Merchandise
Member Services Representative PT Weekends
1 month ago
Benefits:
Gym Membership
Flexible schedule
Health insurance
Paid time off
Training & development
Are you interested in fitness and wellness?
Join our team at Planet Fitness Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today
Job Summary
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.
Reports To
Club Manager and Assistant Club Manager
Essential Duties and Responsibilities
Customer Service/Front Desk Activities
Greet members and guests, provide exceptional customer service. Make members feel comfortable and welcome
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point of sale system.
Explain and promote our unique fitness instruction classes (pe@pf) to our active members and our new members, helping them to keep their workouts new and exciting.
Adhere to policies and procedures outlined in the employee handbook.
Exceed the minimum required daily statistics.
Assess and assist in emergency medical situations as per training.
Uphold rules and policies in the facility.
Provide backup support for any employee who is absent.
Uphold integrity and security of sensitive company documents.
Lead by example and maintain consistent accountability.
Communicate between staff members any changes or information that is pertinent to their positions.
Member Accounts
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Check members into fitness classes daily using Datatrak systems.
Create new memberships and guest accounts for members.
Uphold integrity and security with member documents and sensitive information at all times.
Club Cleanliness and Maintenance
Keep the front desk area and lobby clean and orderly.
Execute regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Clean all exercise equipment and tanning beds.
Clean restroom and wet area and keep stocked.
Complete daily and weekly cleaning responsibilities.
Complete walkthroughs of club every 20 minutes.
Miscellaneous
Track Key Performance Indicators such as guest counts, cancels, info calls
Assist with inventory counts.
Uphold the positive, energetic, upbeat culture of Planet Fitness.
Be a brand ambassador by leading a judgement free lifestyle.
Be aware of all marketing efforts including enrollment rates.
Qualifications/Skills
Positive friendly attitude
Must be 18 years of age or older
Basic computer proficiency with an eye for accuracy
Punctuality and reliability is a must
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
Positive leadership and diplomacy
Problem solving
Represent the core values of Planet Fitness at all times, by upholding the beliefs of teamwork, positivity, integrity, passion, accountability
Physical Demands
Visible continuous activity during shift
Continual talking in person or on the phone to members during shift
Must be able to lift up to 50 lbs.
Frequent climbing, balancing, kneeling and crouching during shift
Frequent cleaning of equipment and facilities
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
