Member Experience Representative
2 weeks ago
At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-paced environment and are willing to bring enthusiasm to work with you each day, then you may just find that ACU is the right fit for you.
Do you have a desire to reach higher and empower those around you? Then your journey brought you to the right place and we would like to meet you.
Life is a journey...Own it
About Us:
Ashland Credit Union is a non-profit and member-owned credit union that has been providing exceptional service to members for over 80 years. Continued growth and adaptability are what has allowed ACU to always be a trustworthy answer for staff and members along whatever journey in life they are on. At Ashland Credit Union, we embolden our members to achieve their financial goals. Along life's journey, it is our mission that staff, members, and the community we serve can count on ACU for guidance as they strive to achieve more in life.
Position Summary:
ACU has an exciting opportunity for a Member Experience Representative to join our Member Experience Department in Ashland, KY..
Job Responsibilities:
- Utilize active listening skills to understand member needs as they relate to service-related transactions. Processing account transactions such as deposits, payments, check cashing, currency exchange, and issuance of cashier checks and gift cards.
- Create a great member experience and solidify ACU loyalty by effectively responding to member needs with both service and sales channels. This includes being proactive with members and offering solutions to members as they related to their relationship with ACU.
- Manage risk scenarios by utilizing sound judgement, high ethics, and prudence built upon an extensive knowledge of ACU policies and procedures.
- Be a brand ambassador in all interactions with members, employees, ACU board members, and volunteers.
- Actively participate in all required compliance and behavioral skill training that equip one for excellent job performance
- Utilize available resources such as outbound calls, financial wellness conversations, targeted outreach campaigns and center of influence activities to capitalize on each member interaction.
- Other duties as requested by Manager or Member Experience Leadership
Education & Experience Requirements:
High School Diploma or Equivalent
Required Skills & Abilities:
Cash handling experience
Excellent verbal communication skills
Problem solving skills
Ability to work Monday thru Thursday 8:00 am to 5:00 pm & Friday 8:00 am to 6: 00 pm EST
Ashland Credit Union is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are committed to diversity and inclusion in the workplace and do not discriminate on the basis of race, sex, age, handicap, religion, natural origin or any other basis of protected class or where prohibited by law.
-
Member Experience Representative
2 weeks ago
Ashland, United States Ashland Credit Union Full timeAt Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-paced environment and are...
-
Member Experience Representative
2 weeks ago
Ashland, United States Ashland Credit Union Full timeAt Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-paced environment and are...
-
Member Experience Representative
4 weeks ago
Ashland, United States Ashland Credit Union Full timeJob DescriptionJob DescriptionAt Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a...
-
Member Experience Consultant
1 week ago
Ashland, United States Ashland Credit Union Full timeJob DescriptionJob DescriptionAt Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a...
-
Member Service Representative
4 weeks ago
Ashland, United States Ashland Credit Union Full timeJob DescriptionJob DescriptionAt Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a...
-
Member Service Representative
4 weeks ago
Ashland, United States Ashland Credit Union Full timeAt Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-paced environment and are...
-
Customer Service Representative
1 week ago
Ashland, United States Chris Vomund - State Farm Agent Full timeROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Vomund - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...
-
Customer Service Representative
4 weeks ago
Ashland, United States Chris Vomund - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Chris Vomund - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you...
-
Associate Financial Representative
4 weeks ago
Ashland, United States Modern Woodmen of America Full timeOverview The Modern Woodmen – Ashland office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing relationships...
-
Associate Financial Representative
4 weeks ago
Ashland, United States Modern Woodmen of America Full timeOverview The Modern Woodmen – Ashland office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing relationships...
-
Member Service Specialist
3 weeks ago
Ashland, United States Virginia Farm Bureau Full timeJob DescriptionJob DescriptionOur Hanover County Farm Bureau Office in Ashland, VA has an excellent Full-Time opportunity available for a career oriented, customer focused individual. The Customer Service Representative/ Member Service Specialist is responsible for:Providing assistance to the county insurance staff in the solicitation, processing and...
-
Cleaning Crew Member
4 weeks ago
Ashland, United States Cracker Barrel Full timeStore Location: US-VA-Ashland Overview:As a Cleaning Crew Member, you'll maintain the cleanliness of the restaurant, kitchen and retail shop to make sure that every nook and cranny is spotless.This position is primarily 3rd shift.Responsibilities:In this role, you'll work alongside the kitchen, dining room and retail shop teams to keep the dining room,...
-
Cleaning Crew Member
4 weeks ago
Ashland, Ohio, United States Cracker Barrel Full timeStore Location:US-VA-Ashland Overview:As a Cleaning Crew Member, you'll maintain the cleanliness of the restaurant, kitchen and retail shop to make sure that every nook and cranny is spotless.This position is primarily 3rd shift.Responsibilities:In this role, you'll work alongside the kitchen, dining room and retail shop teams to keep the dining room, retail...
-
Customer Service Representative
4 weeks ago
Ashland, United States DOVELL & WILLIAMS Full timeCustomer Service Representative Dovell & Williams Richmond, VA $50,000-$60,000 Dovell & Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our new location in Richmond, Virginia (opening Summer 2024). As the Customer Service Representative, you will be the driving force behind customer communications for...
-
Inside Sales Representative
4 weeks ago
Ashland, United States Beacon Roofing Full timeOverview: Joining Beacon Building Products as an Inside Sales Representative means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future. ...
-
Team Member
4 weeks ago
Ashland, United States Sbarro Full timeSBARRO is now hiring enthusiastic and outgoing Team Members!Team Members ensure food quality and 100% guest satisfaction through exceptional hospitality and ensuring products are consistent with Sbarro's quality standards. Team Member Responsibilities include: Delivering exceptional service and hospitality Ensuring excellence in hands on food preparation...
-
Patient Service Representative
4 weeks ago
Ashland, United States ZOLL LifeVest Full timePosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility - work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable...
-
Customer Service Representative
4 weeks ago
Ashland, Ohio, United States Circle K Full timeStore : 19 West St, Ashland, New Hampshire 03217Availability - Shift/Days Part time Day Shift - Evenings ShiftCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...
-
Wholesale Sales Representative
1 month ago
Ashland, United States Centerra Co-op Full timeJob DescriptionJob DescriptionWholesale Sales RepresentativeWe are seeking a highly motivated Wholesale Sales Representative to join our team. Position Objective: Promote and sell wildlife food products and bagged fertilizer. This position is responsible for market evaluation and building relationships with targeted retail stores that result in business...
-
Wholesale Sales Representative
5 days ago
Ashland, United States Centerra Co-op Full timeJob DescriptionJob DescriptionWholesale Sales RepresentativeWe are seeking a highly motivated Wholesale Sales Representative to join our team.Position Objective: Promote and sell wildlife food products and bagged fertilizer. This position is responsible for market evaluation and building relationships with targeted retail stores that result in business...