Account Manager

2 weeks ago

Sacramento, United States City Wide Facility Solutions Full time

Are you in search of a dynamic and forward-thinking team that prioritizes your success in the first 90 days of your role? Do you excel in building connections and nurturing relationships? Are you someone who thrives in structured environments and welcomes challenges? If your answer is yes, then the Account Manager position could be an ideal match for you

City Wide is currently seeking a new Account Manager to join our team. As an Account Manager, you'll play a crucial role in overseeing the operational aspects of a specified client service area. This role involves various field support duties, such as training, guiding the onboarding process for new clients, conducting performance evaluations of Contractors to ensure adherence to client requirements, addressing customer inquiries and issues, coordinating site visits, and fostering enduring relationships with both clients and Contractors. Additionally, you'll take charge of negotiating contracts and expanding our client base.

Key Responsibilities:

  • Oversee all facets of assigned client relationships, focusing on client retention, as well as the growth and diversification of City Wide's service offerings.
  • Develop and implement a tailored service strategy and schedule for each client, ensuring optimal delivery.
  • Negotiate and finalize agreements with clients for additional services, covering aspects such as pricing, staffing, and logistics.
  • Manage relationships with Contractors, including recruitment, negotiation of terms, agreement management, service specifications, compliance verification, and Contractor replacement if necessary.
  • Maintain a high standard of quality and client satisfaction through rigorous quality control inspections and consistent follow-up on commitments made to clients.
  • Supervise Night Managers, conducting annual reviews, approving time off, and addressing performance issues, with communication to Night Managers regarding performance concerns.
  • Ensure adequate staffing levels to meet client needs, both internally and externally.
  • Facilitate the sale, procurement, and monitoring of supplies for clients.
  • Utilize City Wide's CRM system for client inspections, invoicing, and scheduling non-routine activities using Outlook.
  • Keep all necessary documentation updated and accurate, including Building Information Sheets, FSM Summary Sheets, and Exhibit A’s.
  • Collaborate with the Director of Sales by referring potential leads, particularly in new construction projects.
  • Communicate and implement price adjustments with clients as required.
  • Engage clients in quality control surveys and relay feedback to the Director of Operations, Night Managers, and Contractors.
  • Develop and execute plans with the Director of Operations and Night Managers to address client complaints or service deficiencies, ensuring compliance.
  • Review and approve pay sheets for Night Managers and Service Representatives, ensuring accuracy.
  • Assist the Accounting department in collecting past-due invoices from clients and processing invoices for Contractors.
  • Maintain up-to-date route sheets, key/alarm sheets, and monthly planners for each client.
  • Attend monthly IC paydays and report any disciplinary issues, harassment allegations, workplace injuries, or leave of absence requests to Human Resources, obtaining HR approval for employee terminations.

Essential functions

  • Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City-Wide building solutions and/or products.
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services – determine pricing, staffing and logistics.
  • Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage

Requirements

Position Requirements

  • 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience.
  • High School diploma required; bachelor’s degree highly desirable.
  • Highly detail oriented and excellent follow-through on commitments.
  • Positive and out-going personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have a valid driver’s license and a clean driving record.

Benefits

City Wide offers a competitive salary, including commission and bonus, for this position.

  • Accounting Manager

    1 month ago

    Sacramento, United States GrowthWise Search Partners Full time

    Do you enjoy supporting full-cycle accounting operations and working in an entrepreneurial company without big corporate bureaucracy? Join a Certified Woman and Minority Owned Business where you will work alongside the company CEO, supporting all of the company’s in house accounting operations and working directly with the outside accounting firm. Let’s...

  • Accounting Manager

    1 week ago

    Sacramento, United States GrowthWise Search Partners Full time

    Do you enjoy supporting full-cycle accounting operations and working in an entrepreneurial company without big corporate bureaucracy?Join a Certified Woman and Minority Owned Business where you will work alongside the company CEO, supporting all of the company’s in house accounting operations and working directly with the outside accounting firm.Let’s...

  • Account Manager

    7 days ago

    Sacramento, United States TEGNA Full time

    KXTV - a TEGNA owned ABC affiliate in Sacramento, CA – is seeking an Account Manager to join our sales team. Once ad solutions are sold by the Account Executives (AEs), the Account Manager (AM) becomes the key point of contact for the clients. The AM will coordinate the full efforts of all the internal team members involved in the fulfillment & execution...

  • Accounting Manager

    4 days ago

    Sacramento, United States Proven Recruiting Full time

    Accounting Manager - $125K-$135K + Bonus | Sacramento, CA - HQ Company (Hybrid)Accounting Manager looking for the next step in your career and the ability to break into a great management team, apply today! Here's your chance to make a real impact on a mid-size company, well-established company working on a fantastic team of motivated accountants. If career...

  • Account Manager

    4 days ago

    Sacramento, United States Veolia Full time

    Job Description Targeted Annual Pay Range:Minimum of $80000 to a maximum of $95000 BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for...

  • Account Manager

    5 days ago

    Sacramento, California, United States Equifax Full time

    The Account Manager - State of California GOVT role will leverage current contracts and grow revenue through customer success (CS) activities such as training customers, sharing the value of our data, examining utilization and identifying gaps in coverage, removing barriers through information, data and analytics, and influencing as a subject matter expert...

  • Accounting Manager

    4 weeks ago

    Sacramento, United States Southside Unlimited Full time

    Job DescriptionJob DescriptionSalary: $28/HourSouthside Unlimited is a non-profit and we are hiring for a rare opportunity to join an administrative team of dedicated professionals! We are seeking a qualified Accounting Manager that will be a critical member to the organization and the lead in all things financial. A little about Southside Unlimited:At...

  • Accounting Manager

    2 weeks ago

    Sacramento, United States Brilliant Corners Full time

    Job DescriptionJob DescriptionLocation: San Francisco, California, United States – Finance – Full timeSalary: $105,000Organization OverviewFounded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or...

  • Account Manager

    4 days ago

    Sacramento, United States Veolia Environnement SA Full time

    Company DescriptionAbout Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...

  • Account Manager

    4 days ago

    Sacramento, United States Peco Pallet Full time

    Job DescriptionJob DescriptionPosition Summary:The PECO Account Manager establishes relationships with customers to develop pallet pooling solutions and ensures that all necessary physical and administrative controls are in place. The Account Manager works with all levels of the customer’s organization, including education of warehouse personnel on proper...

  • Account Manager

    5 days ago

    Sacramento, United States Peco Pallet Full time

    Job Description Job Description Position Summary: The PECO Account Manager establishes relationships with customers to develop pallet pooling solutions and ensures that all necessary physical and administrative controls are in place. The Account Manager works with all levels of the customer’s organization, including education of warehouse personnel on...

  • Account Manager

    2 hours ago

    Sacramento, United States Veolia North America Full time

    Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...

  • Account Manager

    4 days ago

    Sacramento, United States Veolia North America Full time

    Company Description About Veolia North America  A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial,...

  • Account Manager

    5 days ago

    Sacramento, United States Veolia Environnement SA Full time

    Company DescriptionAbout Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...

  • Account Manager

    4 days ago

    Sacramento, United States City Wide Facility Solutions Full time

    Are you in search of a dynamic and forward-thinking team that prioritizes your success in the first 90 days of your role? Do you excel in building connections and nurturing relationships? Are you someone who thrives in structured environments and welcomes challenges? If your answer is yes, then the Account Manager position could be an ideal match for...

  • Account Manager

    5 days ago

    Sacramento, United States RS Medical Full time

    RS Medical designs and builds prescription-grade medical devices that provide pain relief and muscle rehabilitation. Our DME products empower patients suffering from severe, often debilitating musculoskeletal conditions to get safe and effective on-the-spot treatment at home. Since its founding in 1990, RS Medical has helped over 1.5 million patients in the...

  • Account Manager

    1 day ago

    Sacramento, United States City Wide Facility Solutions Full time

    Are you in search of a dynamic and forward-thinking team that prioritizes your success in the first 90 days of your role? Do you excel in building connections and nurturing relationships? Are you someone who thrives in structured environments and welcomes challenges? If your answer is yes, then the Account Manager position could be an ideal match for you!...

  • Account Manager

    2 days ago

    Sacramento, United States Varonis Full time

    Job Title:Account Manager FLSA Status:Exempt Department:Sales Summary The Account Manager is responsible for selling and presenting Varonis’ products and services to current and net-new prospective enterprise accounts. The Varonis Account Manager will be aligned with a local Sales Engineer. The goal, as a team, will be to build a strong business...

  • Account Manager

    2 weeks ago

    Sacramento, United States City Wide Facility Solutions Full time

    Job DescriptionJob DescriptionAre you in search of a dynamic and forward-thinking team that prioritizes your success in the first 90 days of your role? Do you excel in building connections and nurturing relationships? Are you someone who thrives in structured environments and welcomes challenges? If your answer is yes, then the Account Manager position could...

  • Account Manager

    3 weeks ago

    Sacramento, United States Red Frog Solutions Full time

    Account Manager - Product Sales Sacramento or San Jose (Remote - Must reside in Northern, CA) 95K On Target Earnings (Base + Uncapped Commission) Health, Vision, Dental, Life, 401K, PTO Required 3+ years’ Account Management or Sales Exec experience Must Have Experience Selling a Specific, Tangible Product Catalog Automotive or sign and graphics films,...