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Automotive Service Writer

4 months ago

Dublin, United States Midas Full time

Midas of Dublin is one of the highest volume Midas shops in North America. We consistently repair 20-30 cars per day.

We are looking for someone to interact with customers, prepare estimates from technician input, prepare repair orders for customers, interface with customers and answer telephones and text communication with customers.

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships helping to provide an outstanding customer experience.

Specific Responsibilities

- Meet and greet Customers at their car.

- Write estimates, and suggest services to the customer.

- You will engage customers about repairs needed on their car.

- You will sell services based on their factory scheduled maintenance

- You will provide 5 star service to get customers to return for years to come.

Additional responsibilities

- You will take test drives; check vehicle maintenance records; examining service schedules.

- Write estimates for parts and labor, review suggested services with customers.

- Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop.

- Build a great rapport and relationship with customers so they continually return for their service needs.

- Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.

We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair. If you have worked at Big O Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus.

Compensation: $24.00 - $35.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.