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Automotive Service Advisor

2 months ago

Dublin, Ohio, United States Coughlin Automotive Full time
Job Overview

Coughlin Automotive is seeking an experienced Service Writer/Advisor to join our team at our KIA dealership in Dublin. As a Service Advisor, you will be the primary point of contact for all automotive service customers, responsible for greeting customers, setting expectations for completion of repairs, selling repairs, communicating with technicians, and exceeding customer expectations.

We are one of the fastest growing dealerships in Central Ohio, carrying thirteen brands and offering exceptional sales and service teams. Our benefits package includes competitive pay, medical, vision, and dental insurance, company matched 401k, short term and long term disability, life insurance, paid vacations and holidays, employee discounts, and excellent opportunities for advancement.

Key Responsibilities
  • Provide exceptional customer service and communicate effectively with customers and technicians
  • Set expectations for completion of repairs and sell repairs to customers
  • Communicate with technicians to ensure timely completion of repairs
  • Exceed customer expectations and build strong relationships
  • Participate in sales and service initiatives to drive business growth
Requirements

We are looking for a highly motivated and experienced Service Writer/Advisor with excellent communication and customer service skills. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.