Current jobs related to Computer Support Analyst 2 - New York - MTA, Inc.

  • Desktop Support Analyst

    2 weeks ago

    New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a Desktop Support Analyst to join our team in New York. In this role, you will provide IT support, including the handling of software upgrades and staff moves. This role offers a contract to permanent employment opportunity. Responsibilities:• Provide Level 1 IT support and potentially Level 2 IT support...

  • Computer Systems Analyst

    4 weeks ago

    New York, New York, United States LINCHPIN SOLUTIONS INC Full time

    Job Title: Computer Systems AnalystLinchpin Solutions Inc. is seeking a highly skilled Computer Systems Analyst to join our team. As a key member of our IT support organization, you will be responsible for maintaining computer networks and systems, including software, mainframes, VPNs, routers, and other physical hardware.Key Responsibilities:Maintaining...

  • IT CLIENT SUPPORT ANALYST 1, 2, or 3

    2 months ago

    New Orleans, United States Louisiana State University Health Sciences Center Full time

    Posting Details Posting Summary Functional Position Title IT CLIENT SUPPORT ANALYST 1, 2, or 3 Position Number 00023243 Appointment TypeLocation-City New Orleans School/Division MEDICAL SCHOOL Department M/S-Computing Support Position Summary LSU Health New Orleans is seeking to fill two Client Support Analyst positions with eager, motivated individuals...

  • Information Systems Analyst-2

    6 days ago

    New York, New York, United States Mphasis Full time

    Job Summary: We are seeking a highly skilled Information Systems Analyst-2 to join our team at Mphasis. As a key member of our IT team, you will be responsible for analyzing business processes, designing and developing systems, and collaborating with IT professionals to ensure timely and exhaustive project testing.Key Responsibilities:Analyze business...

  • IT Desktop Support Analyst

    3 months ago

    New York, United States Global Channel Management Full time

    About the job IT Desktop Support Analyst IT Desktop Support Analyst needs 3 years IT Desktop support experience IT Desktop Support Analyst requires: OnSite 5 days a week. 3 years' work experience as an IT or Desktop Support Technician. Familiarity with networking systems and protocols. Knowledge of remote desktop support systems including TeamViewer. ...

  • Deskside Support Analyst

    1 month ago

    New York, New York, United States CDW Full time

    Job Title: Deskside Support AnalystCDW is seeking a highly skilled Deskside Support Analyst to join our team. As a Deskside Support Analyst, you will be responsible for providing exceptional customer service and technical support to our clients. You will work closely with our team to resolve technical issues, provide training and advice to users, and ensure...

  • Desktop Support Analyst

    1 week ago

    New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Desktop Support Analyst in New York, New York. This role revolves around providing technical support, managing hardware and software issues, and ensuring the smooth operation of computer systems within our organization. As a Desktop Support Analyst, you will be a...

  • Desktop Support Analyst

    4 weeks ago

    New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity to a Desktop Support Analyst in our IT Software team in Brooklyn, New York. As a Desktop Support Analyst, you will be responsible for providing essential support in maintaining and managing the computer hardware of the team, resolving technical issues, and ensuring the...

  • Customer Support Analyst

    2 weeks ago

    New York, New York, United States Thomson Reuters Holdings Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Support Analyst to join our team at Thomson Reuters Holdings Inc.The ideal candidate will have a strong background in business analysis, technical documentation, and project coordination. As a Customer Support Analyst, you will be responsible for gathering and translating business requirements into...

  • Desktop Support Analyst

    4 weeks ago

    New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Desktop Support Analyst in the Non-Profit industry, based in Bronx, New York. You will be part of a team that provides comprehensive technical support to our users, ensuring smooth and efficient operations. This position involves a wide range of tasks, including...

  • Production Support Data Analyst

    3 weeks ago

    New York, United States TechnoGen Full time

    Please Note: As of July 22, 2021, our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn. Kforce has a client in NYC that is seeking a Production Support Data Analyst. Summary: The Production Support Data Analyst is a hands-on role focused on supporting the data...

  • Business Systems Analyst

    1 month ago

    New Port Richey, Florida, United States Infinite Computer Solutions Full time

    Business Analyst Job Description **Key Responsibilities:** As a Business Analyst at Infinite Computer Solutions, you will play a crucial role in driving business growth and improvement. Your primary responsibilities will include: * Gathering and analyzing business and industry data to identify trends and opportunities * Collaborating with stakeholders to...

  • Desktop Support Analyst

    3 months ago

    New York, United States Barrow Wise Consulting, LLC Full time

    Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today. Responsibilities: ...

  • Computer Systems Analyst

    2 weeks ago

    New York, New York, United States Citizant Full time

    Job DescriptionCitizant is seeking a skilled Computer Systems Analyst to analyze business problems and implement effective computer systems.Key Responsibilities:Analyze complex data processing problems to design and implement effective computer systems.Work with users to gather and understand their requirements, procedures, and problems to develop or improve...

  • Computer Support Analyst Levels 1-5 TCU Represented

    3 weeks ago

    New York, United States Metropolitan Transportation Authority Full time

    Description Job Title: Computer Support Analyst Levels 1-5 (Represented) Deadline: Open Until Filled Salary: Level 1: Step 1: $57,100 Step 7: $81,572 Level 2: Step 1: $62,812 Step 7: $89,731 Level 3: Step 1: $69,092 Step 7: $98,703 Level 4: Step 1: $76,001 Step 7: $108,573 Level 5: Step 1: $86,703 Step 7: $123,862 Dept./Div: MTA IT/ Data Center and...

  • Support Analyst

    4 months ago

    New York, United States Squarepoint Capital Full time

    Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a...

  • Support Analyst

    3 weeks ago

    New York, United States Squarepoint Capital Full time

    Role: Support AnalystTeam: Technology Operations Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise...

  • Retail Sales Analyst

    2 weeks ago

    New York, New York, United States Phaxis - Support Services Full time

    Job DescriptionPhaxis - Support Services is seeking a highly skilled Retail Sales Analyst to join their team in Manhattan. The ideal candidate will have experience in sales, buying, and retail math, with a strong understanding of retail operations and analysis.The successful candidate will be responsible for reading sales reports, creating spreadsheets for...

  • Production Support Analyst

    4 weeks ago

    New York, United States TSR Consulting Services, Inc. Full time

    Our client, a leading financial services company is hiring a Production Support Analyst on a long-term contract basis. Job ID 80616 Work Location: New York, NY Responsibilities: A Production Support analyst will primarily be responsible for managing the technology stack to ensure we are providing the expected service to our clients through proactive...

  • IT Support Specialist/IT Support Analyst/ IT Specialist

    1 week ago

    New York, New York, United States VDart Full time

    Job Title: IT Support Specialist/IT Support Analyst/ IT SpecialistJob Summary: We are seeking a highly skilled IT Support Specialist/IT Support Analyst/ IT Specialist to join our team at VDart. The successful candidate will provide exceptional technical support to our internal stakeholders, ensuring seamless IT operations and minimizing downtime.Key...

Computer Support Analyst 2

2 months ago

New York, United States MTA, Inc. Full time

Computer Support Analyst 2

Job ID: 8791

Business Unit: MTA Headquarters

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Resource Planning & Marktplace

Date Posted: Sep 10, 2024

Description

Job Title: Computer Support Analyst Level 2 (TCU Represented)

Salary: Level 2: Step 1: $62,812 Step 7: $89,731

Dept./Div: MTA Information Technology

Agency: MTA Headquarters

Location: 130 Livingston Street

Hours: 8:30 AM - 5:00 PM (8 work hours/day) or various as required

Reports To: Lead Logistics Hardware

Application Deadline: September 17, 2024

**This position is open to MTA employees only. **

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary

The primary purpose of this position is to provide technical support to clients utilizing MTA computer hardware, software, and technology services within an integrated network environment.

Responsibilities

Level 2

  • Install, configure, and troubleshoot complex hardware and/or software solutions supporting critical business functions and customer facing services.

  • Provide first and second level help desk / desktop support for all IT related technical problems and services.

  • Support satellite locations in a timely and effective manner during the installation, maintenance, troubleshooting and repair of all IT related desktop technologies.

  • Maintain departmental records in a timely and accurate manner for all IT assets in accordance with MTA policies and procedures.

  • Timely and accurate completion of all Call Center data in accordance with IT requirements.

  • Perform all functions relating to the receipt, inventory, storage, tracking, repair, disposal, and reporting of Information Technology assets utilized throughout the organization.

  • Participate in the evaluation of new products and technologies.

  • Evaluate user requests and requirements and recommend effective technological solutions.

  • Guide less senior technicians and staff in the performance of their tasks.

Qualifications

Level 2

  • Basic knowledge and familiarity with installing, maintaining, and troubleshooting desktop resources including, but not limited to operating system software, MS Office suite, commercial off the shelf software, desktops, laptops, mobile devices, tablets, multi-function printers, internet technologies, remote access solutions and all commonly used desktop peripherals.

  • Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.

  • Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.

  • Strong oral and written communications skills.

  • Strong analytical skills.

  • Strong people skills.

  • Must be able to move and lift up to 25lbs of equipment such as monitors, keyboards, CPUs, printers, laptops, firewalls, etc.

  • Must possess a valid driver’s license.

Education and Experience

Level 2

  • Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 5 years’ experience installing, maintaining, and supporting desktop technologies in an office environment.

  • Must possess a minimum of 3 years’ experience maintaining and supporting desktop hardware, software and network resources and protocols.

Other Information:

This is a resume based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees.  As such, candidates selected for this position will be represented by TCU and be on MTA payroll.  In addition, candidates selected may be required to work at any MTA Agency location.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.