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Insurance Customer Service Representative

2 months ago

Henrico, United States Teleperformance USA Full time

About Teleperformance

Teleperformance is a global, digital business services company that delivers advanced, digitally powered business services to support the world's best brands. With a diverse and passionate workforce, we make a positive impact in our communities, for our clients, and the environment.

Benefits

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

Your Responsibilities

  • Handle and respond to customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information
  • Proactively aim to resolve issues on the first call
  • Communicate appropriately with customers

We're looking for

  • Possess an active home state Property & Casualty Insurance License
  • Minimum 1 year of customer service experience
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer systems
  • Proven oral & written communication skills
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills
  • 6 months Call Center experience and/or sales experience, preferred

Be Part of Our Team

Teleperformance is committed to creating an inclusive and diverse workplace where everyone feels valued and supported. Join us in providing an environment where employees can bring their best selves to work every day.

Teleperformance is an Equal Opportunity Employer