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Program Outreach and Engagement Specialist

2 months ago

Fort Myers, United States Centerstone Full time

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team

JOB DESCRIPTION:

Minimum Qualifications:

High school diploma or GED. Strong computer skills. Experience with Microsoft Word, Excel and Outlook a must. Highly organized with proficiency in written and oral communication. Strong interpersonal skills and ability to build positive relationship with colleagues and community partners is of paramount importance. Other skills include: good-judgment, punctuality, outgoing and friendly, independent, a good work ethic, and project management.

Preferred Qualification:

Knowledge of Centerstone programs. Experience working in an organization which provides behavioral health and/or addictions treatment services.

Special Skills, Knowledge and Abilities

Requires strong computer and skills, flexibility, excellent interpersonal skills, project coordination skills, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters may be required.

Essential Functions/Job Duties:

• Learns about and can speak on Centerstone programs and services, employee vacancies, clients served, and general job duties performed in each program.

• Coordinates with Team Leaders, Supervisors, and Administrative Assistants to gather information regarding program needs.

• Attends program outreach events and job fairs in an effort to identify program participants or qualified candidates for employment.

• Provides telephone and face-to-face screenings with employment candidates to determine which program(s) may be most appropriate.

• Coordinate with Hiring Managers and Talent Acquisition to ensure a smooth process for recruiting, interviewing, and hiring new staff.

• Provides administrative and clerical services in order to ensure effective and efficient operations.

• Through outreach activities, increase contacts with community partners, education institutions, and other agencies to increase recruitment of employees and promote Centerstone programs and services.

• Document activities in a timely manner.

• Engages clients in the participation of treatment services by reviewing consents and coordinating the entry into client's electronic health record.

• Develops and implements internal employee training program focused on long-term growth and career development, courses, or other instructional materials or educational tools.

• Enhances the employee experience through onboarding, training, education, mentoring, career pathing, or similar programs, ensuring that programs align with organizational needs.

• Performs other related duties as assigned by supervisor.

Work Environment/Physical Demands:

Usually, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely an in office role; however, some community-based opportunities are required for outreach activities.

Time Type:
Full time

Pay Range:
$16.50--$23.10

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Diversity, Equity, and Inclusion employee resource groups
  • Continuing education opportunities
  • Employee Assistance Program


Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.