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Pharmacy Account Executive

1 month ago

St Louis, United States Elevance Health Full time

Pharmacy Account Executive

Location: Must be within a 50 mile radius of Waukesha, WI; St. Louis, MO; Indianapolis, IN, Chicago, IL or Louisville, KY. Position has both office/remote expectations.

A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.

The Pharmacy Account Executive is responsible for providing advanced customer service representation and strategic planning for large accounts.

How you will make an impact:

  • Provides strategic planning and account management for large accounts.

  • Directs and manages the administration of contractual requirements and obligations.

  • Manages the new and renewal implementation process for accounts.

  • Interfaces with operations to ensure smooth delivery of services.

  • Maintains ongoing account relationships at multiple levels throughout the customers' organizations.

  • Makes recommendations for improvements to meet customers' expectations. Provides both on-site and off-site customer service, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues.

  • Coordinates open enrollment meetings, renewal process and training sessions. Makes routine account visits.

Minimum Requirements:

  • Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.

  • Travels to worksite and other locations as necessary.

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