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Bismarck, United States Touchmark Full time

ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

I AM AN ALLY • I AM A FRIEND • I AM A GIVER

Member Services Representative

Part-Time Days

As a Member Services Representative, you will enrich lives each day by warmly welcoming and directing all incoming members and guests, as well as serving as a "go-to" person for fitness club members, residents, guests, and team members who have questions or need assistance. In addition to providing excellent hospitality to club members and visitors over the telephone and at the Member Services desk, our team of Member Services Representative is also responsible for duties such as ensuring that the fitness equipment, locker rooms, and aquatic center are exceptionally clean and safe; testing the chemical levels in the pool and spa on a regular basis; and providing towel/laundry service.

The ideal candidate will:

  • Have a commitment to Touchmark's values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and to encourage others to be allies, friends, and givers
  • Have at least one (1) year of experience as a receptionist or administrative assistant in a busy setting, or similar experience in a customer service or hospitality position
  • Be comfortable answering phones while greeting and providing information to members
  • Be excellent at handling multiple tasks simultaneously
  • A positive, upbeat, and energetic approach to health, wellness, teamwork, and hospitality
  • Have a working knowledge of Microsoft Office applications and basic office equipment
  • Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
Benefits:

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our part-time team members, which includes:
  • Paid time off
  • Retirement plan
  • On-Demand Pay allows you to access your pay as you earn it
Check us out at www.Touchmark.com.

We're growing. Are you?

IND400

Other details
  • Pay Type Hourly
  • Travel Required No
  • Job Start Date Wednesday, November 3, 2021


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