Customer Success Specialist

4 weeks ago

Bloomington, United States Cuneo Advertising Full time

We have nothing of greater value than our people. For over 40 years, we have built strong teams of confident, creative people with a high degree of initiative, discipline, and respect. We respect the uniqueness of every individual and encourage everyone to strive to make a difference in their own lives and the experiences of our clients

What We Offer

  • Health & Dental Insurance
  • 401K
  • Paid Vacation & Sick Days
  • Paid Training
  • Team Environment
  • Hybrid Work Environment

Description 

We are hiring a Customer Success Specialist (CSSP) who can help us ensure our clients advertising is OEM compliant and live across all media types. The ideal candidate can communicate effectively both with internal and external partners, is highly organized and is able to multi-task in a fast-paced environment: Speed to market is vital for our automotive, home services and retail clients. The CSSP plays a vital role in the agency’s success and efficiency, ensuring all assets are pre-approved and compliant, campaigns launch with correct assets, all required documentation is gathered, deadlines are met, and client advertising co-op funds are maximized. Within the role, candidates will be exposed to and gain valuable understanding of various Linear and Digital platforms including Programmatic and Paid Social. The CSSP will report to the Customer Success Supervisor and will work closely with the Customer Success Services, Account Services, Creative, Linear Media, and Digital Media teams. Remote applications will be accepted, but priority will be given to local candidates. Local employees work in a hybrid environment in our Bloomington office. 

 
Responsibilities (include, but not limited to…) 

  • Acts as a liaison between the agency’s clients and its internal departments; Strategizes ways to work through potential issues and obstacles
  • Confident knowledge of assigned clients’ OEM advertising compliance and co-op requirements including ability to answer all internal team questions
  • Ensures that all ad materials are pre-approved and compliant
  • Responsible for managing all traffic deadlines
  • Traffics finished creative product to all delivery channels either direct to vendor or to Linear Media/Digital Media teams
  • Saves all client-related documents for assigned clients to the server and maintains the organization of server folders
  • Maintain digital record on Cuneo server of all pre-approvals, traffic instructions and compliance/co-op documentation
  • Acquire and process notarized affidavits and proof of performance for advertising co-op eligible schedules by specified deadlines
  • Updates and reviews monthly advertising Co-op Summaries and supporting invoices, then alerts the Account Supervisor and Account Executive team members to review
  • Submits all assigned client advertising co-op for reimbursement by specified deadlines

Requirements 

  • Strong preference to candidates with a four-year degree in advertising, marketing, communications or related field, or equivalent work experience
  • Minimum 1 year of advertising and/or marketing experience or related internship and training
  • Prior agency experience is desirable
  • Ability to clearly and effectively communicate with agency staff and outside vendors as required
  • Ability to multi-task in a fast-paced, deadline-driven environment
  • Reliable, professional and extremely organized
  • Keen attention-to-detail
  • Strong skills in Microsoft Excel, PowerPoint and Word

 
Cuneo Advertising welcomes all applicants and is an Equal Employment Opportunity Employer. We will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. Cuneo Advertising requires all new employees to be vaccinated for Covid-19 by the first day of work.  It is company policy that each and every candidate and employee is treated with respect at all times. 

advertising, media, traffic manager, project manager, account manager, account coordinator, advertising coordinator, media specialist, media manager, advertising agency

  • Customer Success Director

    4 days ago

    Bloomington, United States Terra Firma Enterprises, INC Full time

    North America’s Largest Franchised Lawn Care Company continues its successful growth and now is the perfect time for you to join our Amazing Team. With the greatest products, services, and employees in the world, we will continue to be America’s choice when selecting a Lawn Care Professional. Come to work with your passionate, enthusiastic attitude....

  • Customer Success Director

    4 weeks ago

    Bloomington, United States Terra Firma Enterprises, INC Full time

    Job DescriptionJob DescriptionNorth America’s Largest Franchised Lawn Care Company continues its successful growth and now is the perfect time for you to join our Amazing Team. With the greatest products, services, and employees in the world, we will continue to be America’s choice when selecting a Lawn Care Professional. Come to work with your...

  • Customer Service Specialist

    4 weeks ago

    Bloomington, United States Rollins Full time

    ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO022112 Showing 1 location **Job Details** **Description** **$16.00 Per Hour** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are full-time with benefits, fully paid training,...

  • Customer Experience Specialist

    1 week ago

    Bloomington, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Enterprise Customer Success Manager

    3 weeks ago

    Bloomington, United States Procurement Partners LLC Full time

    Job DescriptionJob DescriptionDescription:Location: United States - RemoteReports to: Vice President of Customer ExperienceAbout UsProcurement Partners build easy-to-use software that lets healthcare organizations automate their purchasing, inventory management, and invoicing. We help thousands of facilities and their staff reduce their expenses and time...

  • Customer Services Specialist

    4 weeks ago

    Bloomington, United States AlienVault Full time

    Job Overview We are so glad you are interested in joining AT&T.Education:Job Description:LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Customer Services Specialist can provide you with exactly that Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary, company provided vehicle...

  • Customer Specialist

    4 weeks ago

    Bloomington, United States CarMax Full time

    6084 - Bloomington - 1213 Holiday Drive, Bloomington, Illinois, 61704 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Customs Compliance Specialist

    1 month ago

    Bloomington, United States Quality Bicycle Products Full time

    ABOUT US: Quality Bicycle Products is in the business of bikes! From creating a portfolio of our own award-winning brands to distributing the top names and best products in the industry, we’re doing our part to further bike-kind. With distribution centers in Minnesota, Pennsylvania, Nevada, Colorado, and Taiwan, Q serves a network of more than 5,000...

  • Customs Compliance Specialist

    4 weeks ago

    Bloomington, United States Quality Bicycle Products Full time

    ABOUT US: Quality Bicycle Products is in the business of bikes! From creating a portfolio of our own award-winning brands to distributing the top names and best products in the industry, we’re doing our part to further bike-kind. With distribution centers in Minnesota, Pennsylvania, Nevada, Colorado, and Taiwan, Q serves a network of more than 5,000...

  • Customs Compliance Specialist

    4 weeks ago

    Bloomington, United States Quality Bicycle Products Full time

    ABOUT US:Quality Bicycle Products is in the business of bikes From creating a portfolio of our own award-winning brands to distributing the top names and best products in the industry, we're doing our part to further bike-kind. With distribution centers in Minnesota, Pennsylvania, Nevada, Colorado, and Taiwan, Q serves a network of more than 5,000...

  • Customs Compliance Specialist

    1 month ago

    Bloomington, United States Quality Bicycle Products Full time

    ABOUT US:Quality Bicycle Products is in the business of bikes From creating a portfolio of our own award-winning brands to distributing the top names and best products in the industry, we're doing our part to further bike-kind. With distribution centers in Minnesota, Pennsylvania, Nevada, Colorado, and Taiwan, Q serves a network of more than 5,000...

  • Customer Service Specialist 1

    4 weeks ago

    Bloomington, United States Dexian DISYS Full time

    Customer Service Specialist 1Job detailsPosted 06 May 2024Location Bloomington, MNJob type ContractReference 920077Job descriptionCustomer Service SpecialistBloomington, MN: 100% Onsite6 + Months$23 - $24/HR100% OnsiteRequired:6 + Months of Customer ServiceDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and...

  • Customer Support Specialist

    4 weeks ago

    Bloomington, United States Procurement Partners LLC Full time

    Job DescriptionJob DescriptionDescription:Job TypeFull-timeDescriptionLocation: United States - Remote Reports to: Director, Customer SupportAbout Us:Procurement Partners builds easy-to-use software that lets healthcare organizations automate their purchasing, inventory management, invoicing, and payments processes. We help thousands of facilities, and their...

  • Customer Sales Specialist

    1 week ago

    Bloomington, United States Arrow Electronics Full time

    Position: Customer Sales Specialist Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales...

  • Customer Sales Specialist

    19 hours ago

    Bloomington, United States Arrow Electronics Full time

    Position: Customer Sales Specialist Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales...

  • Customer Service Specialist-Registration Team

    4 weeks ago

    Bloomington, United States Solution Tree Full time

    **Solution Tree and Marzano Resources** delivers comprehensive professional development to schools and districts around the world. We empower K12 educators to raise student achievement through a wide range of services and products including educator conferences, customized district solutions for long-term professional development, books, videos, and online...

  • Fulfillment Specialist

    2 weeks ago

    Bloomington, United States Fastenal Full time

    Fulfillment Specialist 915 Avalon Way, Bloomington, IL 61705 ILBLM Public Store Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OVERVIEW: Embark on your journey as a Full-time Fulfillment Specialist, where you'll take charge of delivering excellence by replenishing inventory solutions and managing our industry leading vending program. If you...

  • 949 FT Customer Service Specialist

    4 weeks ago

    Bloomington, United States German American Full time

    **Job Title:** 949 FT Customer Service Specialist - Bloomington, IN German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our...

  • Fulfillment Specialist

    4 days ago

    Bloomington, United States Fastenal Company Full time

    Job Description Fulfillment Specialist 9201 E Bloomington Freeway Rd, Bloomington, MN 55420 MNTC7 Public Store Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OVERVIEW: Embark on your journey as a Full-time Fulfillment Specialist, where you'll take charge of delivering excellence by replenishing inventory solutions and managing our industry...

  • Fulfillment Specialist

    5 days ago

    Bloomington, United States Fastenal Company Full time

    Job Description Fulfillment Specialist9201 E Bloomington Freeway Rd, Bloomington, MN 55420MNTC7 Public StoreFull-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pmOVERVIEW:Embark on your journey as a Full-time Fulfillment Specialist, where you'll take charge of delivering excellence by replenishing inventory solutions and managing our industry leading...