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Sales Assistant

3 months ago


Raleigh, United States DRB Group LLC Full time

JOB PURPOSE:

Responsible for staffing of community model homes; provides support in the absence of the Sales Consultant.  Greets visitors, demonstrates the home and its features.   Provides general information to model home customers.

Duties and Responsibilities

  • Weekend work may be required
  • Staffs model home office
  • Answers telephone inquiries
  • Responsible for generating appointments from walk-in customers, Realtors and telephone inquiries
  • Greets customers
  • Demonstrates model home; provides information on home features and benefits
  • Provides customers with general information relative to price ranges, specific models, options, mortgage rates and any other information as directed by Sales Consultant
  • Provide information regarding community and surrounding area
  • Inspect the grounds and models for maintenance problems
  • Ensures cleanliness of model homes
  • Performs other duties as assigned by management

JOB REQUIREMENTS:

Knowledge and Skills

  • Excellent phone etiquette
  • Excellent verbal communication skills
  • Legible handwriting
  • Punctual
  • Professional appearance and manner
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments
  • Customer service driven
  • Displays a friendly, enthusiastic, personable manner
  • Must be proficient in Windows 7 and Microsoft Office Suite

Education and Work Experience

  • Prior customer service experience preferred
  • Prior New Home Sales, Property Management, Leasing, or High-End Retail sales preferred with excellent customer satisfaction.
  • Real Estate license may be required to advance to a Sales Associate or Sales Consultant role
  • Must have a High School diploma or equivalent