Business Support Analyst

4 days ago

Norwood, United States Michelin Full time

Business Support Analyst

Michelin is hiring

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The opportunity

Michelin offers an outstanding and exciting opportunity for a Business Support Analyst who will lead efforts in FyT implementation and expansion at the site level. This role involves conducting site visits, improving scan rates, and streamlining process controls, including the creation of reports for flow managers. Additionally, you will serve as the backup for the Data Flow Manager. While the position primarily involves regular business hours from Monday to Friday, occasional off-hours work may be required.

At Michelin, our purpose is to support everyone's right to move freely and find their better way forward. In this role, you'll have the chance to empower people to deliver world-class products while advancing their career aspirations. If you value respect, teamwork, and trust, consider joining us-the Worldwide Leader in Tires

What will you do

  • Provide leadership, support, and direction to ensure the successful implementation of FyT at the site level.
  • Develop employees through mentorship programs and work closely with your team members to improve their capabilities through effective performance management.
  • Monitor the short and long-term needs of the facility to ensure succession needs are met and employees are given opportunities for development and career growth.
  • Facilitate the identification and successful implementation of process and team improvements.
  • Build and maintain reports for flow managers to ensure flawless operations.
  • Serve as the backup for the Data Flow Manager during vacations and planned absences.
  • Conduct site visits to strictly determine areas for improvement and ensure compliance with established protocols.
  • Foster a collaborative work environment where innovative solutions are encouraged and valued.
What will you bring
  • A willingness to work in an industrial plant environment (Monday-Friday on day shift).
  • Bachelor's degree in engineering or equivalent experience.
  • Demonstrable experience in effectively leading teams or project groups. Set clear goals, delegate tasks, provide regular feedback, mentor, and encourage a positive work environment. Military service (Junior Military Officer or Senior Non-Commission Officer) is a plus.
  • Outstanding communication skills in maintaining professional interactions with internal partners, suppliers, customers, and colleagues.
  • Proficiency in Microsoft Excel for data analysis; experience with Microsoft Power BI is a plus.
  • Strong problem-solving skills and the ability to successfully implement improvements to improve operational efficiency.
  • A positive and ambitious attitude, determined to contribute to the team's overall success.


Join Michelin and be part of an ambitious team that is dedicated to achieving world-class standards in the tire industry. Your role as a Business Support Analyst will be pivotal in driving our mission forward, ensuring we continue to deliver outstanding products and services.

Inspire Motion for Life: Apply Today

As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients' mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers' needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries-from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.

MICHELIN® tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we've been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.

Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.

Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com.

This position is not available for immigration sponsorship.

Get in the driver's seat and be on your way to a meaningful professional journey

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