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Patient Navigator Lead
1 month ago
Salary range: $22.03/hr - $43.68/hr Qualifications Required:
* Ability to make independent judgments and to evaluate complex issues.
* Administrative abilities to resolve complex and sensitive issues with diplomacy.
* Oral communication skills to speak with individuals of varying backgrounds to obtain and convey specific information.
* Skill in working independently with a minimal amount of direction.
* Ability to establish and maintain cooperative working relationships with physicians, staff, patients, and administrative personnel.
* Knowledge of contact persons in order to direct patients to appropriate departments in an effort to resolve issues and provide patient-related materials.
* Ability to speak to individuals using appropriate grammar and vocabulary to obtain information, explain policies and procedures.
* Working knowledge of medical oncology terminology.
* Working knowledge of University policies, procedures and forms as they relate to performance of job duties.
* Skill in performing duties with frequent interruptions and/or distractions.
* Computer skills should include working knowledge of Microsoft Word, Excel, and Outlook as well as experience with electronic medical record systems.
* Demonstrated knowledge of appointment and encountering procedures.
* Knowledge of insurance authorization and verification process.
* Skill in analyzing information, problems, situations, practices and procedures.
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