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Direct Service Advocate

2 months ago

Akron, United States Hope and Healing Survivor Resource Center Full time
Position Summary: Provides rape crisis advocacy to sexual violence survivors and co-survivors. Provides education regarding the Rape Crisis Center services and other pertinent community services as needed.
  • Represent the mission and philosophy of the Rape Crisis Center at all times
  • Maintain confidentiality of information learned through one’s employment at the Rape Crisis Center
  • Serve in staff on-call rotation (hotline/hospital) to provide support to volunteers or direct service in the event a volunteer is not available
  • Maintain anonymous/confidential record-keeping for all survivors and co-survivor contacts
  • Assist Volunteer & Intern Coordinator with rape crisis advocacy training for volunteers and volunteer supervision
  • Work closely with allied professionals and all victim advocacy agencies to ensure collaboration and cross training
  • Adheres to Service Excellence standards at all times
  • Represent the Rape Crisis Center in community activities, coalitions and taskforce groups as assigned by supervisor
  • Complies with agency and program policies and procedures, federal and state requirements, and educational/ certification/ registry requirements
  • Provide services at the Summit County Child Advocacy (CARE) Center
  • Assist direct service team with evaluation of services
  • Job duties, responsibilities, and activities may change or be assigned at any time
Essential Skills:
  • Ability to remain calm, empathetic, non-judgmental and compassionate in crisis situations
  • Ability to establish and maintain professional boundaries
  • Excellent interpersonal and communication skills, particularly with diverse populations.
Supervisory Responsibilities: No supervisory responsibilities for this position.

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical demands: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; stoop, kneel, crouch; talk and hear. The employee must occasionally lift and/or move up to 10 pounds.
  • Work environment: The employee may be exposed to possible danger from perpetrators and/or clients.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

EEO

Hope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.

Monday-Friday 12 am - 8 am
40

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