Care Advocate

4 weeks ago


Baltimore, United States ALLMED Staffing Full time

Large managed care company is looking for a Behavioral Health Care Advocate for telephonic assessment and triage of participants in behavioral health crisis.

WORK LOCATION:  FULLY REMOTE. MUST RESIDE IN MARYLAND

PAY: $35.00

CONTRACT DATES: ASAP to 12/31/24

HOURS: Mon-Fri, 8-5 (40 hrs/wk)

RESPONSIBILITIES

  • Guide telephonic reviews, obtain relevant clinical information from behavioral health providers, review treatment plans, determine appropriate levels of care, and administer public behavioral health benefits
  • Review written requests for authorizations submitted through a provider portal
  • Oversee initial and continued stay requests for authorization to inpatient and outpatient psychiatric, chemical dependency, and dual diagnosis treatment services
  • Coordinate transitions between various levels of care
  • Telephonic assessment and triage of participants in behavioral health crisis

QUALIFICATIONS

  • Master's degree in Psychology, Social Work, Counseling or Marriage and Family Counseling; or Licensed Ph.D.; or Registered Nurse with Behavioral Health experience
  • Current, independent, unrestricted license to practice behavioral health treatment in the state of Maryland (e.g., LCPC, LCSW-C)
  • 2+ years of experience in behavioral health
  • Proficiency with Microsoft Office Suite programs (e.g., Word, Outlook, Excel)

PREFERRED QUALIFICATIONS

  • Direct practice experience in the Maryland Public Behavioral Health System
  • Knowledge of public resources throughout Maryland
  • Experience with Medicaid populations
  • Experience in treating people with Substance Use Disorders and/or those who are dually diagnosed with mental health and substance use disorders
  • Managed Care experience and/or experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients
  • Familiarity with ASAM
  • Bilingual Spanish

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