Member Service Representative
4 weeks ago
YMCA Buffalo Niagara is looking for talented individuals with a passion for the YMCA mission and cause, an understanding of YMCA programs and services, and whose everyday priorities are a reflection of the core YMCA values of caring, honesty, respect, and responsibility.
YMCA Buffalo Niagara is an equal opportunity employer committed to valuing diversity and practicing inclusion.
POSITION SUMMARY:
Provides outstanding service to all members, guests, and program participants at the Independent Health Family YMCA. Responds to member and guest needs, promotes membership and program sales, and maintains the cleanliness and organization of the lobby area.
GENERAL WORK SCHEDULE:
12 to 20 hours per week, evenings and weekends.
BENEFITS:
Complimentary YMCA Buffalo Niagara Family Membership, discounted program fees, and an outstanding work environment. Employees are immediately eligible to enroll and contribute to the Y Retirement Fund's 403B plan and will receive a 12% employer paid Y Retirement contribution after eligibility requirements are met.
Other benefits include paid sick leave leadership development opportunities, training, and career advancement.
ESSENTIAL FUNCTIONS:
- Provides outstanding service to members, guests, and program participants at the Y and on the phone, contributing to member retention.
- Builds relationships with members; helps members connect with one another and the Y. Greets members by name.
- Conducts interviews and tours responsive to the needs of prospective members.
- Sells memberships and registers program participants. Records sales and registrations according to Association procedures.
- Stays current on program and membership information to communicate effectively with members, guests, and program participants.
- Applies YMCA policies when dealing with member services.
- Maintains facility control and security by scanning member key tags, maintaining sign-in sheets and issuing equipment and/or keys.
- Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
- Carries out risk management and emergency procedures in accordance with Association guidelines, completes and files necessary paperwork.
- Follows department protocol to clean and disinfect commonly used surfaces. Maintains the cleanliness and organization of work spaces and the welcome center.
- Participates as a team member during special promotions and annual campaigns.
- Attends training sessions and staff meetings as required.
- Supports office staff when necessary.
- Performs other duties as assigned.
- Previous experience in customer service, sales, or related experience.
- Excellent interpersonal and problem-solving skills.
- Strives to meet/exceed goals and deliver a high-value experience to members.
Other details
- Pay Type Hourly
- Hiring Rate $15.00
- Job Start Date Monday, June 3, 2024
Apply Now
-
Member Service Representative
6 days ago
Amherst, Massachusetts, United States YMCA Buffalo Niagara Full timeYMCA Buffalo Niagara is looking for talented individuals with a passion for the YMCA mission and cause, an understanding of YMCA programs and services, and whose everyday priorities are a reflection of the core YMCA values of caring, honesty, respect, and responsibility. YMCA Buffalo Niagara is an equal opportunity employer committed to valuing diversity...
-
Customer Service Representative
1 month ago
Amherst, United States ControlAir Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaints.Provide information about the products and services.Troubleshoot and...
-
Customer Service Representative
1 week ago
Amherst, United States Premier Toyota Full time**WHO WE ARE:** We seek to be the best in market dealership. Positive energy and a friendly atmosphere supports exceptional earnings. Premier is driven to develop *amazing people* , earn *customer loyalty* and deliver *operational excellence* . These pillars are the foundation of our company. **THE ROLE:** The Customer Service Representative (CSR) is...
-
Customer Service Representative
1 week ago
Amherst, United States Premier Toyota of Amherst Full timeWHO WE ARE:We seek to be the best in market dealership. Positive energy and a friendly atmosphere supports exceptional earnings. Premier is driven to develop amazing people, earn customer loyalty and deliver operational excellence. These pillars are Customer Service Representative, Customer Service, Customer Experience, Representative, Communications,...
-
Customer Service Representative
3 weeks ago
Amherst, United States Premier Toyota of Amherst Full timeWHO WE ARE:We seek to be the best in market dealership. Positive energy and a friendly atmosphere support's exceptional earnings. Premier is driven to develop amazing people, earn customer loyalty and deliver operational excellence. These pillars are Customer Service Representative, Customer Service, Customer Experience, Representative, Communications,...
-
Customer Service Representative
4 weeks ago
Amherst, United States Premier Toyota of Amherst Full timeJob DescriptionJob DescriptionWHO WE ARE:We seek to be the best in market dealership. Positive energy and a friendly atmosphere support’s exceptional earnings. Premier is driven to develop amazing people, earn customer loyalty and deliver operational excellence. These pillars are the foundation of our company. THE ROLE:The Customer Service Representative...
-
Customer Service Representative
4 weeks ago
Amherst, United States U-Haul Full time**job category research study** We want to make job hunting easier by updating the structure of job titles and categories to improve upon the job search experience. Please participate in a brief drag-and-drop activity to let us know how you recognize and relate to general job classifications. **Customer Service Representative** **U-Haul Offers Customer...
-
Customer Service Representative
3 weeks ago
Amherst, United States U-Haul Full time**job category research study** We want to make job hunting easier by updating the structure of job titles and categories to improve upon the job search experience. Please participate in a brief drag-and-drop activity to let us know how you recognize and relate to general job classifications. **Customer Service Representative** **U-Haul Offers Customer...
-
customer service representative ii
5 days ago
Amherst, Ohio, United States Crown Cork & Seal Usa Inc. Full timeDivision Overview:Crowns Closures, Aerosol & Promotional Packaging (CAPP) Division manufactures a variety of packaging solutions for the largest consumer packaging companies in North America. Our distinguished list of clients including SC Johnson, Abbott Laboratories and Unilever.We manufacture total packaging solutions including:Closures : We manufacture a...
-
Customer Service Representative
1 month ago
East Amherst, United States Lifemark Health Group Full time**Customer Service Representative -** **pt Health Physiotherapy Amherst** **Amherst, NS****Status:** Permanent part-time **Location:** 150 Robert Angus Dr, Suite 200 **Schedule:** Monday-Friday, approximately 25-30 hours per week **Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full...
-
Customer Service Representative
3 weeks ago
East Amherst, United States Lifemark Health Group Full time**Customer Service Representative -** **pt Health Physiotherapy Amherst** **Amherst, NS****Status:** Permanent part-time **Location:** 150 Robert Angus Dr, Suite 200 **Schedule:** Monday-Friday, approximately 25-30 hours per week **Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full...
-
Amherst, United States Virginia Auto Outlet Full time**VIRGINIA AUTO Outlet is NOW HIRING Full Time Customer Service Representatives for SALES!!!!!!** **5-day work week, $36,000 a year guaranteed ($3000 month est.), plus volume bonuses*!!!** We are looking for a positive / outgoing person that works well with others and enjoys a positive work environment! Some duties include but are not limited to meeting...
-
Customer Service Representative
1 week ago
East Amherst, United States Lifemark Health Group Full timeCustomer Service Representative - pt Health Physiotherapy Amherst Amherst, NSStatus: Permanent part-time Location: 150 Robert Angus Dr, Suite 200 Schedule: Monday-Friday, approximately 25-30 hours per week Mandatory requirement: All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full vaccination occurs 14 days...
-
Customer Service Representative
4 weeks ago
Amherst, United States LAZ Parking Full timeJob DescriptionJob DescriptionWhat's in it for you?$15/hour $300 bonus for each person you refer Flexible ScheduleGrowth OpportunitiesPay Activ– On-demand access to earned wages, get up to 50% of your earned wages immediately Paid trainingFree company uniformThe following programs are available to help support you as a LAZ employee, free of charge....
-
Crew Members: Cashier
4 weeks ago
Amherst, United States Taco Bell Full timeCrew Members: Cashier / Customer Service Amherst, NH The Crew Members: Cashier / Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work...
-
Crew Members: Cashier
2 weeks ago
Amherst, United States Taco Bell Full timeCrew Members: Cashier / Customer Service Amherst, NH The Crew Members: Cashier / Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work...
-
Customer Service Representative
4 weeks ago
Amherst, United States tapwage Full timeCollaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back...
-
Clerk IV
4 weeks ago
Amherst, United States University of Massachusetts Full timeClerk IV (Customer Service Representative) Job no: 522810 Work type: Staff Full Time Campus: UMass Amherst Department: Undergraduate Registrar Pay Grade: 13 Categories: Administrative & Office Support About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of...
-
Clerk IV
3 weeks ago
Amherst, United States University of Massachusetts Full timeClerk IV (Customer Service Representative) Job no: 522810 Work type: Staff Full Time Campus: UMass Amherst Department: Undergraduate Registrar Pay Grade: 13 Categories: Administrative & Office Support About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of...
-
Inside Sales Representative
1 week ago
Amherst, United States Holcim Full timeABOUT THE ROLE The Inside Sales Representative is responsible for pro-active selling to specific customer segments, administration of key sales systems and processes and providing sales support to the Territory Managers in the Market Area. This role will also provide back-up services for the Trucking Dispatch when necessary. The Inside Sales...