Customer Service Representative

2 weeks ago


Amherst, United States ControlAir Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints.
  • Provide information about the products and services.
  • Troubleshoot and resolve product issues and concerns.
  • Document and update customer records based on interactions.
  • Develop and maintain a knowledge base of the evolving products and services.

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with customers.
  • Ability to prioritize and multitask.
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionControlAir is a worldwide leading manufacturer of precision pneumatic and electro pneumatic control products. Our range of products include current-to-pressure (I/P) transducers, voltage-to-pressure (E/P) transducers, pneumatic-to-current (P/I) transducers, precision air pressure regulators, filter regulators, volume boosters, motorized regulators, rolling diaphragm air cylinders, valve positioners and custom engineered devices. As a valued member of our team, you will have the opportunity to impact the future of ControlAir, by maintaining and growing the business, with an emphasis on customer service.Company DescriptionControlAir is a worldwide leading manufacturer of precision pneumatic and electro pneumatic control products. Our range of products include current-to-pressure (I/P) transducers, voltage-to-pressure (E/P) transducers, pneumatic-to-current (P/I) transducers, precision air pressure regulators, filter regulators, volume boosters, motorized regulators, rolling diaphragm air cylinders, valve positioners and custom engineered devices. As a valued member of our team, you will have the opportunity to impact the future of ControlAir, by maintaining and growing the business, with an emphasis on customer service.

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