Customer Service Representative

2 weeks ago


Amherst, United States Premier Toyota Full time

**WHO WE ARE:**

We seek to be the best in market dealership. Positive energy and a friendly atmosphere supports exceptional earnings. Premier is driven to develop *amazing people* , earn *customer loyalty* and deliver *operational excellence* . These pillars are the foundation of our company.

**THE ROLE:**

The Customer Service Representative (CSR) is responsible for customer communications toward specific objective achievement. This position often leads to additional opportunity.

**WHAT YOULL BE DOING:**

* Nurture a culture of excellence serving customer and team member experiences

* Execute inbound and outbound communications to generate appointments

* Execute inbound and outbound communications to support customer satisfaction and loyalty

* Execute problem resolution skills to realize excellence in all facets of the business.

* Report progress, challenges, options, and solutions to assure outstanding results.

**WHAT WERE LOOKING FOR:**

* Proven record of success in telemarketing, customer service, sales

* Energetic, positive, creative, empathetic personalities with passion for continuous improvement

* Exceptional communication skills

* Reliable, organized, healthy work/life balance

* Respectful embrace of digital retailing and dynamic evolution to serve others transparently.

* Impeccable character to lead, communicate and influence amazing customer experiences

**ITS A PLUS IF YOU HAVE:**

* Recognitions of achievement

* Brand experience

* Team orientation and experience

**YOU MUST BE ABLE TO:**

* Extensive sitting, climbing stairs, lifting (



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