Application Technician IV
2 weeks ago
Job Description
Fully Remote
Contract only: 6 months or 1000 hours -whichever comes first
Hours: 8:30 AM - 5 PM EST
Max Bill Rate: $130
No Sponorship
Education: Computer Science is preferred
Specific Skill Set: Software engineering and Monitoring skillset Monitoring tools like Dynatrace and /or Open telemetry or any other opensource toolsets.
t Sherwin-Williams, traceable, event-based Observability enables exploratory investigation when issues occur, for causes both known and unknown. It helps teams troubleshoot issues without first having to predict what or how problems may happen, especially with complex, multi-layer distributed applications connected with microservices.
Observability also helps teams improve their understanding of how customers use Sherwin digital products. Product teams use that awareness to influence future development. The Observability contributes to the overall strategic vision of the organization for Observability capabilities, processes, patterns, and tooling. This role will lead efforts working closely with the Product and Infrastructure teams to ensure that all aspects of the telemetry from applications, business events, appliances and infrastructure are accurately received, tagged, and reported. The role involves leading efforts to maintain observability platform, and ensure it is optimized and operating within SLA's and SLO's. Acting as SME in Observability practices for the enterprise and providing services/solutions across the enterprise that enables businesses to achieve and sustain a higher SLA by improving quality of software, reducing problem determination/down time and over all enhancing the end user experience.
Essential Functions
Strategy & Planning
- Socializing the Observability capabilities, processes, and Technology with the various application groups.
- Working with various product and business groups to help determine SLIs, SLOs and SLAs for products, applications, and services offered to the customer. Establishing strategies, processes, and tooling to adhere to the SLAs.
- Lead efforts to provide self-service capabilities to analyze and visualize Observability data providing End to End visibility to Products and application performance (this will include Dashboards, Alerting, automated incident response capabilities etc,.).
- Providing strategic roadmap for Observability maturity at Sherwin including recommendations on tooling, capabilities to support the ever-growing enterprise needs and new products.
- Create, support, and sustain methods and procedures to measure outcomes of Observability practices.
- Provide ability for developers to use tools to identify symptoms and diagnose application issues by providing them requisite access levels and training
- Develop and document Observability standards, procedures, and best practices for using the tool, provide education in the tools use.
- Clearly communicate to IT and business stakeholders regarding performance-related recommendations and tradeoffs.
- Partner with QA team, assisting with creating and refining effective performance test objectives, test plans, and scenarios that help the organization achieve quality requirements for applications.
- Work with business to provide guidance for developing KPI's in support of strategize business initiatives.
- Establish measurements for KPI's and related business transactions of interest and develop executive dashboards required to observe application, user behavior, and user-interaction for business-critical functions.
- Work with development and architecture teams to manage Observability data collection, analysis, and visualization for critical applications through the lifecycle of the application.
- Working on continuous improvements of Observability capabilities, providing technical guidance to development teams and aid in triaging production problems
- Independently utilizes Observability tools to detect, isolate, and resolve issues effecting positive user experience and user interaction with the applications.
- ssist in major application and/or security incident troubleshooting.
- Contribute to aspects of the solution delivery lifecycle in prototyping, capacity modeling, performance driven design, profiling, performance testing, availability management, and troubleshooting.
- Guide operations and support team on building and refining application behavior data capture and reporting for Production systems, and corresponding processes.
- Provide and design cross-team training opportunities.
- Improve knowledge and skills in Enterprise Devops team to become more competent and able to accept greater responsibilities.
- Install and configure software products. Ensure compatibility between target product, operating system, and other resident software. Apply maintenance according to best practices.
- Lead in capacity planning and performance management activities.
- Contribute to the development of service level goals and objectives.
- Develop and prepare metrics that measure services rendered.
- Identify opportunities to improve service levels and/or minimize support efforts.
- Perform standard configuration, management, and maintenance tasks in support of web resources.
- Mentor and/or provide guidance to all members of the team.
- Participate in disaster planning/mitigation/recovery.
- Conduct Product Proof-of- Concepts.
- ssist with other projects as may be required to contribute to the efficiency and effectiveness of the group and other business/technical entities.
- ssist and participate with Change Management preparations and implementations, providing technical subject matter expertise.
- ttend, and periodically lead meetings in participation with the team.
- Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
- Provide periodic 24/7 on-call support of specific functions.
Skill/Experience/Education
Mandatory Skills 10+ Years Experience
Desired Skills 5+ Years of Software Engineering experience 5+ Years of experience in Observability / Monitoring software Exposure to SRE
Skill Matrix
Search Skill Name Level (1-5, 5 being the highest)
1 2 3 4 5 Years Mandatory(Yes/No) Software Engineering row toggle 6-8 Years Yes Observability and Monitoring row toggle 6-8 Years Yes
-
Medical Technician I
3 hours ago
Cleveland, Missouri, United States DispatchHealth Management Full timeJob SummaryWe are seeking a highly skilled Medical Technician I to join our team at DispatchHealth Management. As a Medical Technician I, you will play a critical role in providing high-quality patient care in the comfort of their own homes.Key ResponsibilitiesWork under the supervision of licensed Nurse Practitioners/Physician Assistants to provide patient...
-
General Application
3 months ago
Cleveland, United States The Brewer-Garrett Company Full timeOur associates are the best in the business - just ask our customers! We take pride in hiring innovative, creative thinkers who consistently deliver the most efficient results. We've built an environment where our people are empowered to find the best solutions for our customers, while achieving their own career goals. We're always seeking talented...
-
General Application
2 months ago
Cleveland, United States The Brewer-Garrett Company Full timeJob DescriptionJob DescriptionOur associates are the best in the business - just ask our customers! We take pride in hiring innovative, creative thinkers who consistently deliver the most efficient results. We've built an environment where our people are empowered to find the best solutions for our customers, while achieving their own career goals....
-
General Application
3 months ago
Cleveland, United States The Brewer-Garrett Company Full timeJob DescriptionJob DescriptionOur associates are the best in the business - just ask our customers! We take pride in hiring innovative, creative thinkers who consistently deliver the most efficient results. We've built an environment where our people are empowered to find the best solutions for our customers, while achieving their own career goals....
-
Pharmacy Technician 813623
2 weeks ago
Cleveland, OH, United States Alliance Solutions Group Full timeCompensation: $22 - $27 per hourOne of ASG Pharmacy's major clients in the Cleveland area is currently seeking a well-qualified, experienced Pharmacy Technician. This is a full time position with the possibility of becoming permanent at the end of your assignment. An absolute GREAT opportunity for the right candidate! Great income potential and great...
-
Pharmacy Technician II
2 weeks ago
Cleveland, United States Murtech Staffing and Solutions Full time $25 - $26Job DescriptionJob DescriptionPosition: Pharmacy Technician IIILocation: Cleveland, OH (East Side)We have two openings for Pharmacy Technician III roles on a 4-month contract-to-hire basis.Hours: Monday to Friday, with shifts of 7:00 AM - 3:30 PM and 8:00 AM - 4:30 PM.Responsibilities include assisting pharmacists with the retrieval, processing, preparation,...
-
Pharmacy Technician II
2 weeks ago
Cleveland, United States Murtech Staffing and Solutions Full time $25 - $26Job DescriptionJob DescriptionPosition: Pharmacy Technician IIILocation: Cleveland, OH (East Side)We have two openings for Pharmacy Technician III roles on a 4-month contract-to-hire basis.Hours: Monday to Friday, with shifts of 7:00 AM - 3:30 PM and 8:00 AM - 4:30 PM.Responsibilities include assisting pharmacists with the retrieval, processing, preparation,...
-
Radiology Technician
2 weeks ago
Cleveland Heights, Ohio, United States Metro Health Full timePosition Overview: As a vital member of the healthcare team, the Radiology Technician will operate within the Cleveland Heights Health Center, providing essential imaging services to a diverse patient population.Work Schedule: Biweekly Hours: 80.00 Shift: 8 AM - 4:30 PM, Monday to Friday with rotating second shift weekends.Incentives: *External applicants...
-
Anesthesia Technician
2 months ago
Cleveland, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most...
-
OnBase Software Developer II-IV
3 months ago
Cleveland, United States Medical Mutual of Ohio Full timeFounded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare...
-
Anesthesia Support Specialist
4 days ago
Cleveland, Ohio, United States Cleveland Clinic Full timeAbout the RoleCleveland Clinic is seeking a highly skilled Anesthesia Technician to join our team. As an Anesthesia Technician, you will play a critical role in ensuring the smooth operation of our operating rooms.Key ResponsibilitiesPrepare and maintain anesthesia equipment and supplies, ensuring they are in good working order and properly sterilized.Assist...
-
Application Support Specialist I
4 weeks ago
Cleveland, Ohio, United States AmTrust Financial Full timeOverviewReporting to the Director of End User Support, an Application Support Specialist I will ensure the functionality of software applications by providing technical support to users and contributing to the overall success of our technology solutions. As an Application Support Specialist I, you will play a key role in ongoing support of all AmTrust's...
-
Radiology Specialty Technician
2 weeks ago
Cleveland Heights, Ohio, United States Metro Health Full timePosition Overview: The role of the Radiology Specialty Technician at MetroHealth involves working at the Cleveland Heights Health Center, providing essential imaging services to a diverse patient population. This position offers a biweekly schedule of 80 hours, with shifts from 8 AM to 4:30 PM, Monday through Friday, and rotating second shift...
-
Radiology Specialty Technician
2 weeks ago
Cleveland Heights, Ohio, United States Metro Health Full timePosition Overview:As a vital member of the healthcare team, the Radiology Specialty Technician will operate within the Cleveland Heights Health Center, delivering exceptional imaging services. This role encompasses both X-Ray and CT modalities, ensuring comprehensive patient care in a dynamic environment.Work Schedule:Biweekly Hours: 80.00Shift: 8 AM - 4:30...
-
Distribution Technician Lines IV
4 weeks ago
Cleveland, United States FirstEnergy Full timeFirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one...
-
Pharmacy Technician
1 month ago
Cleveland, United States IMS People Full timeJob DescriptionJob DescriptionInfusion/Pharmacy Technician adventure in Cleveland, OH for 13 week contract in Hospital setting!Shift: 8:00-4:30pm, Monday -FridayJob Description:Responsibilities: Under the supervision of a Pharmacist, performs a wide variety of duties in the delivery of pharmaceutical care in specialty pharmacies (i.e. the Pediatric...
-
Maintenance Technician
3 weeks ago
Cleveland, United States Talento Search Group Full timeTalento Search Group has an opening for a Multicraft Maintenance Technician in Cleveland, Ohio. This is a full time, direct hire position. The pay rate is $25-37 per hour, depending on experience. Position Summary: The maintenance technician is responsible for performing preventive maintenance, troubleshooting and making repairs to all electronic and...
-
IT Operations Technician
2 weeks ago
Cleveland, Ohio, United States Agile Resources, Inc. Full timePosition: IT Operations TechnicianCompensation: $45,000 - $65,000Incentives: Up to 6% bonusPerks: Comprehensive Medical, Dental, Vision, 401k, and additional benefitsOverview: Agile Resources, Inc. is experiencing significant growth and is looking to expand its team. We are in search of a Production Technician who possesses the right skills and attitude to...
-
Travel Dialysis Technician
1 week ago
Cleveland, United States Healthcare Support Full timeHealthCare Support is actively seeking a Travel Dialysis Technician to fill an opening in East Cleveland, OH for a 13-week assignment.Benefits of this Travel Dialysis Technician with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and...
-
Diesel Technician
3 weeks ago
CLEVELAND, United States Ryder System Full timePosition Description Immediately hiring a Permanent Full Time Experienced Mid-Level Diesel Technician to support our Truck Fleet at Ryder in Cleveland, OH For more info please call Rachel or text "CLEVELAND" to 956-231-7283 Hear it from a Ryder Technician Employee Here: https://RyderCareers.Video/HowToT2 Technician Positions Pay Each Week ...