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Business Analyst 2
3 months ago
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Business Analyst
3 months ago
• Bachelor's degree in computer science, business information systems, business administration or a related field
• Three years of experience supporting information systems, preferably experience with Enterprise Resource Planning (ERP) and eProcurement systems
• Excellent problem-solving skills and strong analytical skills
• Demonstrated proficiency using one or more reporting business systems and associated report and querying writing tools
• Expert level proficiency in using a full array of Microsoft and other commonly used business applications (prefer experience in Office 365 and SharePoint).
• Excellent written and oral communication skills to present technical information to technical and non-technical audiences
• bility to evaluate existing systems and implement improvements to meet current and future needs
• bility to identify, review, plan, conduct, and implement projects
• bility to work in a team environment and to handle multiple projects simultaneously.
• Pre-employment drug testing, FBI criminal background check and education/degree verification required.
Duties:
• Manage the Procurement Department's various information systems
• pply various technology systems and tools to continuously improve the efficiency and effectiveness of a wide variety of business processes
• Serve as technical support for ERP and eProcurement systems
• Collaborate with technical and functional staff from various administration, finance, and information technology departments to support enterprise-wide systems
• nalyze, automate and improve department processes
• Perform testing for system fixes/builds/upgrades to ensure that all processes function properly
• Document system issues and work with Information Systems Technology (IST) and software vendors for resolution
• Support department SharePoint and web content
• Support end users and provide help desk support
• Develop and deliver Procurement systems training, as well as job aids for users
• Use various business intelligence and reporting tools to analyze and interpret data
• Consistently deliver excellent customer service
• Perform other work as required.