Intake Coordinator

Job Title: Intake Coordinator

FLSA Status: Full Time - non-exempt
Reports to: Program Manager

Schedule: FT, M-F 8:30am-5pm
Supervises: N/A

Start Date: TBD

Rate of Pay: $19-21.14/hour

Close Date: 6/7/2023

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)
  

Function: Join the mission-driven team at The Salvation Army Harbor Light Center in our commitment to supporting men on their journey to recovery from substance abuse. We are currently seeking an empathetic and dedicated Intake Coordinator to play a vital role in our men's drug and alcohol relapse prevention program.

As the Intake Coordinator, you will be the first point of contact for individuals seeking admission to our program. Working under the supervision of the program manager, you will conduct thorough assessments and provide support to clients battling substance abuse. Your responsibilities will include facilitating access to essential services, conducting assessments, evaluating applicants who would be a good fit for the program, and crisis intervention strategies as needed.

In addition to serving all program residents, including veterans, you will represent The Salvation Army at community meetings and activities, advocating for our clients' needs and promoting our mission of hope and healing.

We are seeking candidates with a compassionate approach, strong communication skills, and a commitment to empowering individuals to achieve lasting change in their lives. If you are passionate about making a difference and ready to support men in their journey toward recovery and success beyond our program, we encourage you to apply for the Intake Coordinator position at The Salvation Army Harbor Light Center.

Duties and Responsibilities:

• Will work closely with clients seeking entrance into substance abuse and transitional housing program to determine need and eligibility.
• Responsible for daily intake data entry of client information into Wellsky data base and HMIS.
• Responsible for client screening/assessment, intake and orientation of new clients into the Harbor Light program.
• Maintains communication with Case Managers, Probation Officers, and perspective clients in the community.
• Works closely with the Case Managers from the Veterans Affairs Dept to manage logistics for incoming Veteran clients.
• Manages a list of perspective clients and makes referrals to other resources as necessary.
• Under the supervision of the Program Manager, is responsible for developing a system for screening, enrolling and tracking all funds throughout the clients stay in the program.
• Will work closely with funding agencies to meet intake, assessment and reporting requirements. Follow up and resolve any issues regarding client enrollment.
• Will handle all paperwork associated with Program Fees & Food Stamp programs to make certain contract guidelines are being followed.
• Prepare reporting information for contracts for Dept of Human Services Food stamps.
• Attend and participate in assigned staff meetings and work as a team with other staff.
• The individual must show respect for other employees, associates, clients, and the goals and objectives of The Salvation Army.
• Carry out other duties as assigned by the Program Manager and Program Administrator
• Perform other duties as assigned
  

Qualification and Education Requirements:

Heart and passion for The Salvation Army's mission. Natural ability to reflect and model the high standards of The Salvation Army as one of the world's most distinguished human services charitable organization

Qualifications: Education and Work Experience

High school diploma or GED with some College required.

Education and/or work experience commensurate with the duties and responsibilities required including understanding alcohol and/or substance abuse. CACI preferred. Education and/or work experience in human services helpful. Valid Driver License required. The individual must have ability to speak, read and write the English language with a professional level skill is required. Strong data entry and organizational skills. Familiarity with HMIS a plus.

Qualifications: Knowledge, Skills and Abilities Required

• Familiar with government and agency grants, able to read and interpret the needs of funding agencies.
• Ability to work with funding agencies for enrollment of clients into programs including, but not limited to food stamps (SNAP).
• Preferred experience in client record management in a clinical or medical setting
• Ability to administer and read both UA and BA tests to a male population.
• Ability to work with clients who may suffer from active addictions and/or mental health issues.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations
• Must have excellent communication skills and ability to communicate professionally and accurately both verbally and in writing.
• Must be able to work with minimal supervision
• Ability to work with people from varying backgrounds.
• Perform work in an environment with demanding timelines, shifting priorities and constant interruptions.
• Work with individuals of addiction as well as a myriad of other issues related to homeless populations
  

Software-related skills: Microsoft Word and Excel required, Microsoft Office, Working knowledge of integrated database applications and ability to use new software programs with basic training.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Acknowledgement of Religious Purposes of The Salvation Army

I have been informed and understand The Salvation Army's religious purpose and status as a church. In my employ, I will not undermine the religious mission or religious purposes of the organization, nor will my professional conduct conflict with, interfere with, or undermine its religious programs or religious purposes.

Physical Requirements: Ability to sit, walk, stand, bend, squat, climb, kneel and twist on intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift up to 25 pounds, Ability to access and produce information from a computer, Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Statement of Confidentiality:

The Intake Coordinator occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Intermountain Division in all job-related matters.

Employment at Will

Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at will employment relationship through oral or written promises.