Current jobs related to Member Services Representative Weekend - South Portland - Planet Fitness

  • Member Service Representative II

    3 months ago

    South Portland, United States Town & Country Federal Credit Union Full time

    **Member Service Representative II** **Department:** Retail Services **Location:** South Portland, ME **Member Service Representative II** We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions. You will have the chance to empower members to better manage their personal finances...

  • Member Service Representative

    2 weeks ago

    South Jordan, Utah, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.Key ResponsibilitiesProvide member service by...

  • Member Services Representative

    2 months ago

    South Portland, United States Planet Fitness Full time

    Responsive recruiter Benefits: Flexible schedule Health insurance Paid time off Training & development Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on...

  • Member Service Representative II

    1 week ago

    South Portland, Maine, United States Town & Country Federal Credit Union Full time

    Empower Members to Achieve Financial SuccessWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative II at Town & Country Federal Credit Union. As a key member of our Retail Services team, you will play a vital role in delivering exceptional service to our members, helping them achieve their...

  • Member Services Representative

    1 month ago

    Portland, Maine, United States Five County Credit Union Full time

    Position Title: Member Services RepresentativeEqual Opportunity Employer Statement: We are committed to providing equal employment opportunities to all individuals. All qualified candidates will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other...

  • Member Services Representative

    2 months ago

    Portland, United States Planet Fitness Full time

    Responsive recruiter Benefits: Gym Membership Flexible schedule Health insurance Paid time off Training & development Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free"...

  • Member Service Representative

    2 weeks ago

    Portland, Oregon, United States NWCUA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at NWCUA. As a key member of our branch team, you will be responsible for providing exceptional member service, processing transactions, and identifying opportunities to grow our business.Key ResponsibilitiesProvide professional and courteous...

  • Member Service Representative

    3 weeks ago

    Portland, Oregon, United States NWCUA Full time

    Job Summary:We are seeking a highly skilled and customer-focused Member Service Representative to join our team at NWCUA. As a key member of our branch team, you will be responsible for providing exceptional service to our members, processing transactions, and identifying opportunities to grow our business.Key Responsibilities:Provide professional and...

  • Member Service Representative

    2 weeks ago

    South Jordan, Utah, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Member Service Representative

    4 weeks ago

    Portland, Oregon, United States NWCUA Full time

    Job Summary:We are seeking a highly skilled and customer-focused Member Service Representative to join our team at NWCUA. As a key member of our branch team, you will be responsible for providing exceptional member service, building strong relationships with our members, and driving business growth.Key Responsibilities:Proactively support the branch team...

  • Customer Service Representative/Pizza Maker

    3 weeks ago

    South Portland, Maine, United States Domino's Pizza Full time

    Join Our Team as a Customer Service Representative/Pizza MakerAbout UsDomino's Pizza is a leading food service provider with a strong presence in the market. We are committed to delivering high-quality products and exceptional customer service.Job SummaryWe are seeking a Customer Service Representative/Pizza Maker to join our team. As a key member of our...

  • Member Services Representative

    4 months ago

    South Burlington, United States Fitness Holdings North East LLC Full time

    Job DescriptionJob DescriptionDescription:Are you seeking a career opportunity in one of the fastest-growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career-minded Member Services Representatives who are ready to change lives, be a part of a team, and grow personally within a premier organization. With 40...

  • Customer Service Representative

    1 week ago

    South Portland, Maine, United States Planet Fitness Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests,...

  • Member Service Representative

    2 weeks ago

    South Jordan, Utah, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide member service by maintaining a...

  • Member Service Representative

    4 months ago

    Portland, United States NW Priority Credit Union Full time

    Job Type Full-time Description NW Priority Credit Union is excited to offer an opportunity for a teller to join our fabulous team at our Main Office located in SE Portland. As a Member Service Representative you would be providing cash and non-cash transactions, maintain account information, refer members to other services such as lending and investments....

  • Sales and Customer Service Representative

    3 weeks ago

    South Portland, Maine, United States Massage Envy Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Massage Envy. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing client relationships, and driving sales growth.Key ResponsibilitiesProvide top-notch customer service...

  • Member Services Representative

    4 weeks ago

    Portland, United States Planet Fitness - Portland ME Group Full time

    Job DescriptionJob DescriptionBenefits:Gym MembershipFlexible scheduleHealth insurancePaid time offTraining & developmentAre you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free"...

  • Member Service Representative

    3 days ago

    South Jordan, Utah, United States Jovia Financial Full time

    Unlock Your Potential with Jovia FinancialAbout the RoleWe are seeking a highly motivated and customer-focused Member Service Representative/Personal Banker to join our dynamic team at Jovia Financial Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting our products and services, and...

  • Senior Member Service Representative

    2 days ago

    South Weymouth, United States Rockland Federal Credit Union Full time

    About the RoleRockland Federal Credit Union is seeking a highly skilled and customer-focused Senior Member Service Representative to join our team in Weymouth. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with the development of Member Service Associates' sales and servicing skills, and...

  • Senior Member Service Representative

    2 months ago

    South Weymouth, United States Rockland Federal Credit Union Full time

    Job DescriptionJob DescriptionSenior Member Service RepresentativeRockland Federal Credit Union is looking for an outgoing, friendly, service-focused individual to join our team in Weymouth. If you enjoy working with and helping people and have banking experience, this could be the position for you!About RFCUAt RFCU, we are committed to member service. We...

Member Services Representative Weekend

3 months ago

South Portland, United States Planet Fitness Full time

Benefits:

Flexible schedule

Health insurance

Paid time off

Training & development

Are you interested in fitness and wellness?

Join our team at Planet Fitness Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today

Job Summary

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.

Reports To

Club Manager and Assistant Club Manager

Essential Duties and Responsibilities

Customer Service/Front Desk Activities

Greet members and guests, provide exceptional customer service. Make members feel comfortable and welcome

Answer phones in a friendly manner and assist callers with a variety of questions.

Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.

Respond to member questions and concerns in a timely and professional manner.

Conduct beverage or merchandise purchases on the point of sale system.

Explain and promote our unique fitness instruction classes (pe@pf) to our active members and our new members, helping them to keep their workouts new and exciting.

Adhere to policies and procedures outlined in the employee handbook.

Exceed the minimum required daily statistics.

Assess and assist in emergency medical situations as per training.

Uphold rules and policies in the facility.

Provide backup support for any employee who is absent.

Uphold integrity and security of sensitive company documents.

Lead by example and maintain consistent accountability.

Communicate between staff members any changes or information that is pertinent to their positions.

Member Accounts

Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Check members into fitness classes daily using Datatrak systems.

Create new memberships and guest accounts for members.

Uphold integrity and security with member documents and sensitive information at all times.

Club Cleanliness and Maintenance

Keep the front desk area and lobby clean and orderly.

Execute regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.

Clean all exercise equipment and tanning beds.

Clean restroom and wet area and keep stocked.

Complete daily and weekly cleaning responsibilities.

Complete walkthroughs of club every 20 minutes.

Miscellaneous

Track Key Performance Indicators such as guest counts, cancels, info calls

Assist with inventory counts.

Uphold the positive, energetic, upbeat culture of Planet Fitness.

Be a brand ambassador by leading a judgement free lifestyle.

Be aware of all marketing efforts including enrollment rates.

Qualifications/Skills

Positive friendly attitude

Must be 18 years of age or older

Basic computer proficiency with an eye for accuracy

Punctuality and reliability is a must

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations

Positive leadership and diplomacy

Problem solving

Represent the core values of Planet Fitness at all times, by upholding the beliefs of teamwork, positivity, integrity, passion, accountability

Physical Demands

Visible continuous activity during shift

Continual talking in person or on the phone to members during shift

Must be able to lift up to 50 lbs.

Frequent climbing, balancing, kneeling and crouching during shift

Frequent cleaning of equipment and facilities

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.