Account Manager

2 weeks ago

Nashville, United States Dyno Nobel Full time

Job Brief

As an Account Manager, you will sell all company product lines by aligning products and services with customer needs. You will pursue efforts to expand customer base and maintain high levels of customer satisfaction.

Who We Are

Dyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific.

Join us in everything that's great about Dyno Nobel: OUR culture, OUR values, OUR commitment to safety and most importantly our PEOPLE. This combination makes Dyno Nobel a terrific place to work.

Dyno Nobel is a subsidiary of Australian based Incitec Pivot Limited. IPL's 4500 employees also manufacture and market industrial chemicals and fertilizer products & services to customers around the world.

What You'll Do

As an Account Manager, you will sell all company product lines by aligning products and services with customer needs. You will pursue efforts to expand customer base and maintain high levels of customer satisfaction according to the company sales pipeline, objectives and ethical business practices. Other duties will include:

  • Develop and maintain professional relationships with both internal and external customers to successfully meet objectives and add value for customers
  • Ensure compliance with applicable HSE Performance Standards
  • Develop leads and pursue new customers according to targeted account plan in order to maintain and expand current product sales and local market share
  • Work to achieve high levels of positive working relationships with customers to optimize sales of DNA products and services
  • Represent DN at customer trials and arrange product demonstrations in order to build customer base and sell value-added technology - Digishot, Delta E, Titan, etc.
  • Observe industry and competitor activities in order to find areas for expansion and improvement of DN's products and services
  • Effectively influence actions and opinions of others; accept feedback from others
  • Understand and enhance service requirements to continually improve customer profitability
  • Accurate input using Salesforce and LMS pricing tool to make all pricing recommendations in the execution of the company's marketing plan and objectives in order to establish a fair price for the customer, remain competitive in the market and achieve profitability objectives.
  • Implement continuous improvement programs by following management policies and procedures in order to meet customer expectations, business objectives and budget goals
  • Contribute to achieving budgeted customer profitability as measured by EBIT, EBITA, EBITDA
  • Review AR compliance and follow up to ensure collection on aging account balances
  • Maintain the highest standards of presentation and professionalism
  • Identify, recommend, and implement initiatives to reduce overall cost of doing business

What We're Looking For:

  • Bachelor degree or additional directly related work experience may be substituted for all of educational requirements
  • 5+ years working experience in mining account management, construction management or construction account management.
  • Progressively increasing professional responsibility with leading edge technology to achieve
  • Experience working in explosives is desirable but can be trained
  • Computer literacy and willingness to learn (Microsoft Office, Outlook, Salesforce)
  • Must be willing to undergo and pass an ATF background check as required to be a possessor of explosives
  • Current MSHA certification for Part 46 and 48.
  • Positive attitude, friendly demeanor, and a team player

What We Offer:

  • 3 weeks vacation + 12 paid holidays + PTO days
  • Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
  • Matching 401K
  • Generous tuition reimbursement program
  • Generous paid parental leave
  • Friendly and supportive coworkers

Zero Harm for Everyone Everywhere

Value People - Respect, Recognize & Reward

Think Customer. Everyone. Every day

Treat the Business as our Own

Care for the Community & our Environment

Challenge & Improve the Status Quo

Deliver on our Promises

Women and veterans are strongly encouraged to apply. Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.

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