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Field Service Technician

1 month ago


Rochester Hills, United States George Koch & Sons Full time

Jessup Systems, division of KOCH Finishing Systems is currently looking to hire an experienced Field Service Technician to join our Field Services Team. This is a field-based position working independently or within teams to install, troubleshoot, repair, and maintain our automated finishing equipment. The ideal candidate will have a basic understanding of electronics, plumbing, maintenance, or mechanical systems with the ability to troubleshoot with root cause analysis. Responsibilities: * Perform installation, maintenance and repairs of plating and anodizing systems or paint finishing systems. * Work safely and responsibly to avoid injuries, damage to property. * Read and interpret blueprints, diagrams, specifications, software/systems, programs, schematics, and operation/product manuals. * Maintains clear and concise communications with the Project Managers and customer. * Analyzes, consults, and makes recommendations to the Customer Service Manager to resolve any specific service, liability, warranty, or startup job problems or complaints. * Requests assistance for any technical or budget problems that cannot be promptly solved or could have adverse impact to the project. * Daily communications with Manager regarding delays, requirements, and general status of jobs. * Work proactively and in a positive manner with all co-workers. * Ability to solve practical problems and carry out responsibilities without supervision. * Complete necessary paperwork in an accurate and legible manner. * When necessary, supervises installation activities, small installation teams or subcontractors. * Coach and mentor less experienced field service technicians. * Manage inventory and tools for each job to assure proper parts and tools are on hand. Requisite Knowledge, Skills, and Abilities: * Working knowledge of utility piping, process piping, material handling, and general mechanical equipment. * Read blueprints, assemble, lead, and organize work. * Read electrical schematics and troubleshoot device issues. * Analyze and solve complex field problems and manage multiple responsibilities. * Travel domestically and internationally (required). Education, Training, and/or Experience: * Associates Degree in HVAC or related technical field preferred or minimum 2 years equivalent experience. * Experience and formal training in mechanical maintenance and technical communications. * OSHA 10-hour certification and excellent safety record (provided by KOCH). Equal Opportunity Employer: Including disability/veteran Other details * Job Family FSTECH * Pay Type Hourly * Employment Indicator Regular