Field Service Technician

1 month ago


Rochester, United States TOX PRESSOTECHNIK USA Full time
Job DescriptionJob Description

TOX Pressotechnik is the global leader in press drive systems, sheet metal joining and assembly machinery.  Our team members offer innovative solutions to the automotive, appliance, medical, aerospace, and electronic industries.  We exceed our customer's expectations through comprehensive engineering and manufacturing expertise, a wide range of high quality products, and dedicated service.

Are you looking for a challenging career where your contributions are valued?  TOX Pressotechnik is growing and striving to attract high quality team members where your skills, abilities, attitude, dedication and team work is appreciated.

 

Field Service Technician

The Field Service Technician will be responsible for installing, troubleshooting, servicing and maintaining TOX assembly machinery at our customer's manufacturing plants.

Primary Responsibilities:

• Install, maintain and repair machine tooling and mechanics, electronics and pneumatics
• Ensure customer satisfaction through service excellence
• Provide customer training and start-up support
• Identify, analyze, and repair equipment failures
• Strategically promote, educate and market TOX products and services to customers
• Travel overnight as required by workload to complete service calls outside of normal geographic location.

Required Knowledge, Skills, and Abilities:

• Ability to read electrical schematics and engineering drawings
• Knowledge of electrical principles
• Knowledge of pneumatics, hydraulics and automated machine functions
• Ability to utilize a troubleshooting methodology pertaining to electro-mechanical assemblies
• Knowledge and understanding of PLC's and HMIs
• Knowledge and understanding of Servo Motors and motion control
• Ability to use hand and power tools
• Ability to conduct tests and inspections of equipment using pressure, mechanical, or electronic testing equipment (approximately 50-60% travel once trained)

REQUIREMENTS:

  • Engineering Technology, equivalent military education or Associates Degree with 2 years experience servicing industrial equipment, or a High School Diploma/GED and 5 or more years experience servicing industrial equipment.
  • Experience interfacing with both internal team members and external customers
  • Experience diagnosing and repairing mechanical, electromechanical, and electronic equipment.
  • Experience troubleshooting and responding to customer concerns
  • 3-5 years in the practical application of electronics and technology
  • 3-5 years of design, build or troubleshooting of pneumatic and/or hydraulic assembly machinery preferred
  • Knowledge of servo motors and drives
  • US passport and ability to travel to Canada and Mexico as required


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