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Staffing Coordinator

2 months ago

Lancaster, United States Lancaster General Full time

Summary Job Description Job Description HOURS: 36 hours per week on 3rd shift, 2000-0800 with rotating weekends and rotating holidays POSITION SUMMARY: The Nursing Staffing Coordinator is responsible for providing administrative staffing and scheduling functions to the Nursing Department under the guidance and supervision of the Manager of the Nursing Supervisors. This role supports the department’s commitment to appropriate resource management and productivity metrics to ensure quality care to our patients. ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: ● Assesses, coordinates, allocates and communicates daily staffing unit by unit, making reassignments in collaboration with the Administrative Nursing Supervisor, calling replacement personnel, and cancelling personnel according to established procedures. ● Resolves scheduling discrepancies by master schedule with appropriate supervisor or facilitator. ● Works collaboratively with the unit Nurse Manager or Nursing Supervisor to resolve variances in Master Schedule. ● Ensures Kronos is updated to ensure time is appropriately allocated to correct cost center when assigning staff to another unit ● Enters schedule changes at the time of the occurrence (ill calls, cancellations, etc.) ● Gathers and prepares data regarding staffing/scheduling as requested by the Nursing Leadership team. Able to communicate staffing status and concerns with the Director on Call and or the CNO. ● Answers calls for the Centralized Staffing Office and inquiries regarding staffing or refers call to the Nursing Supervisor as necessary. ● Serves as a resource to staff for questions related to the scheduling system and assist in the orientation of new schedulers or Nurse Managers SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above: • Performs all l functions and duties in compliance with regulatory requirements and standards of practice. • Other duties as assigned. JOB REQUIREMENTS MINIMUM REQUIRED QUALIFICATIONS: • High School Diploma or equivalent. • Minimum 5 years hospital experience • Knowledge of Medical Terminology • Mastery of Basic Computer Skills • Excellent communication and Customer Service Skills. PREFERRED QUALIFICATIONS: • Prior staff scheduling experience. • Completion of college level courses, Associates or Bachelor’s degree in Health care or Business related field. • Mastery of Kronos scheduling system COGNITIVE REQUIREMENTS Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others: ● The position requires strong concentration skills. The individual must have the ability to voluntarily sustain concentration to a task over an extended period of time as a result of an effortful and usually deliberate heightened and focused state of attention. New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material: ● A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible. Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought: ● The position required much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to define problems. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The development of hypothesis and potential solutions to problems involves careful interpretation, analysis and diagnosis. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition. They must be able to deal with a variety of concrete and abstract variables. APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act: Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions. Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job. Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations. Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information. Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others. EQUIPMENT USAGE REQUIREMENTS Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies Software: Microsoft Office Products, Database Query & Report, Project Management PHYSICAL REQUIREMENTS Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100% Body Position/Movement: ● Sit: Frequently ● Stand: Occasionally ● Walk: Occasionally ● Bend: Rarely ● Push: Rarely ● Pull: Rarely ● Kneel/Squat: Rarely ● Reach: Rarely ● Twist: Rarely ● Balance: Rarely ● Climb: Rarely Lifting: Degree of physical exertion is: Light, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects. Sensory Abilities specifically required: ● Vision ● Hearing PHYSICAL ENVIRONMENT WORKING CONDITIONS: Exposure to hazardous conditions/ materials is negligible. Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely. Benefits At A Glance: PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees: 100% Tuition Assistance at The Pennsylvania College of Health Sciences Paid Time Off and Paid Holidays Shift, Weekend and On-Call Differentials Health, Dental and Vision Coverage Short-Term and Long-Term Disability Retirement Savings Account with Company Matching Child Care Subsidies Onsite Gym and Fitness Classes Disclaimer PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means. PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system. Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.