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Software Implementation Consultant
4 months ago
This Opportunity WSP is currently initiating a search for a Software Implementation Consultant to work remotely, supporting our global Digital Solutions Team. Working with a wide range of internal and external clients in various industries, you will solve complex requirements, lead technical project teams, and develop designs for Environmental, Health, and Safety (EHS) and Environmental, Social, Governance (ESG) Software solutions. You will identify new opportunities, develop proposals, implement software solutions, and represent WSP at external events, amongst other activities to ensure that we provide quality solutions to meet our clients' needs. This position could work out of any of WSP's office locations or remote options may be considered for an exceptional candidate. Your Impact Interact with customers using a variety of means to obtain technical details required for configuration Interpret customer compliance requirements and business processes in sufficient detail to develop technical specifications for configuration Interact with, subcontractors, clients, and other stakeholders in a confident and professional manner. Provide feedback and suggestions for improving existing business processes Configure software per design specifications Verify configurations via thorough end-to-end system testing, providing resolutions and feedback. Develop detailed documentation for quantitative testing, such as calculation verification of asset / facility-level results. Design and develop reports and dashboards using commercially available software packages and tools. Develop creative solutions for industry challenges to support continuous improvement of client processes. Extract, Transform, and Load (ETL) data from one system to another. Demonstrate software configuration and base functionality to customers in informal and formal settings Assist in the development of integration specifications and testing Deliver and develop training, technical documentation and training materials for customer and/or project team use Develop test scripts and support customers through UAT Analyze and interpret large, complex data sets Troubleshoot configuration issues during deployment and rollout activities Drive tasks and supporting project timeline, deliverables, and internal and external communication. Support customer account team during post deployment and rollout activities Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP’s Code of Conduct and related policies and procedures. Perform additional responsibilities as required by business needs. Who You Are Required Qualifications Bachelor’s Degree or equivalent combination of education, training, and experience. 5+ years of relevant post education experience working with an information software platform and/or one or more of the following subject areas: environmental permitting and compliance, emission calculations, occupational health and industrial hygiene, safety incident management, sustainability, and resiliency, and/or quality management or risk management (operational or enterprise). Well-developed analytical mindset with an ability to exercise sound judgement in evaluating situations, applying logic, making decisions, and providing objectivity. Highly effective interpersonal and communication skills when interacting with others, and effectively articulating complex data in a simple, actionable manner. Well-developed critical thinking and problem-solving skills required to apply technical knowledge to reach conclusions from testing results, data collation, load calculations, statistical analysis and arriving at the most effective, economical, and logical solution. Highly effective self-leadership with attention to detail, accuracy, results orientation, and managing multiple priorities in a dynamic work environment. Highly effective at working independently and providing guidance and leadership to junior team or project members, with strict adherence to QA/QC. Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies. Must be flexible to a variety of schedules to meet business needs and able to prioritize responsibilities and quickly adapt to change in a pressure work environment. Occasional travel may be required depending on project-specific requirements. Experience with large data set and spreadsheet experience. Preferred Qualifications Bachelor’s Degree in a science, technology, engineering, or mathematics background. Certifications related to Data Science, Information Management, Business Management, Project Management Bilingual (English and additional language) Experience with one or more of the following software packages: Enablon, Intelex, Cority, VelocityEHS, Watershed, Sweep, Sphera, BenchmarkESG, Makersite, Donesafe, Isometrix, EMEX, SAI, STP, IBM, Enhesa, EcoOnline, FigBytes, Workiva, etc. #LI-MC2 About WSP WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started? WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
