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Night Shift Lead Infrastructure Engineer

1 month ago

Garland, United States Wells Fargo Full time

About this role:

Wells Fargo is seeking a Lead Infrastructure Engineer within the Foundational Hosting Environments (FHE) team and reports directly to the Data Center Site Manager responsible for one or more Core/Regional Data Centers.

You will be responsible for assisting in the management of one or 2 data centers housing our most important business applications and protecting our most confidential information. This leadership position through coaching and continuous feedback will have oversight for multiple Data Center Engineers while also having direct involvement and impact on day-to-day activities and project work streams within the data centers. Also, provide direction or guidance to less experienced staff comprised of a team of data center engineers covering 7x24x365+ managing the physical data center hardware and Layer1 cabling changes. Oversees scheduling of installations, decommissions, research, and troubleshooting of hardware and environmental events related to data center availability. Must be capable of taking calculated risk with the best interest of the shareholder in mind, make sound decisions in the absence of detailed instruction, create, implement, and maintain management policies, standards and guidelines designed to implement, support and protect our most valuable IT assets. Responsible for establishing, standardizing, and implementing site specific operations policies, standards and guidelines in collaboration with the Corporate Properties Group and other site management partners.

Hours are from 19:00 to 07:00 with the following days being worked: Week One: M, Tu, F, Sa.  Week Two: Su, M, W.

In this role, you will:

  • Lead complex initiatives to develop infrastructure to provide solutions for business applications
  • Participate in various projects intended to continually improve or upgrade the infrastructure
  • Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
  • Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
  • Design, build, deploy, and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
  • Design, code, test, debug, and document programs using Agile development practices
  • Make decisions in technical designs, implementation plans and identify project risks and resource requirements
  • Direct the daily risk and control flow of operations, focusing on policies, procedures, and work standards to ensure success
  • Recommend courses of action to maintain cost effectiveness and achieve results
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with customer and vendors
  • Backup to the Site Manager and will carry the responsibility for managing data centers when the Site manager is unavailable
  • Oversight for multiple Data Center Engineers while also having direct involvement and impact on day-to-day activities and project work streams within the data centers
  • Provide direction or guidance and support for experienced staff comprised of a team of data center engineers covering 7x24x365+ managing the physical data center hardware and Layer1 changes
  • Oversees scheduling of installations, decommissions, research, and troubleshooting of hardware and environmental events related to data center availability
  • Take calculated risk with the best interest of the shareholder in mind, make sound decisions in the absence of detailed instruction, create, implement, and maintain management policies, standards and guidelines designed to implement, support, and protect our most valuable IT assets
  • Responsible for being a strong decision maker, able to maintain operations without risk
  • Formulate and drive the standardization, automation, and simplification of process and best practices

Required Qualifications, US:

  • 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of data center experience

Desired Qualifications:

  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of critical site controls, risk management, disciplined data center environments, high availability requirements, and security systems
  • Knowledge and understanding of data center: critical facilities systems: electrical, mechanical, and HVAC systems

Job Expectations:

  • Flexibility to work in a 24/7 environment
  • Must be able to lift 50lbs
  • This is an onsite position

Posting End Date: 

17 Mar 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.