We have other current jobs related to this field that you can find below

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    1 month ago

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  • Patient Service Rep

    1 month ago

    Oklahoma City, United States Mercy Full time

    The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be responsible for ensuring that the most accurate patient data...

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    Elizabeth City, United States Sentara Full time

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  • Patient Registration Rep

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    Haines City, United States Central Florida Health Care Full time

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    2 weeks ago

    Ocean City, United States TidalHealth Full time

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  • Patient Service Rep Opportunities

    1 month ago

    Oklahoma City, United States Mercy Full time

    Overview:If you're searching for a Patient Access Representative, Patient Benefit Representative, or other clerical position in Oklahoma City, look no further! We have several clerical openings we are looking to fill, and would love to help you learn more about jobs at Mercy! Apply today!No experience? Mercy offers on-site training!Regular performance...

  • Patient Service Representative

    3 months ago

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  • Patient Service Rep Opportunities

    3 weeks ago

    Oklahoma City, United States Mercy Full time

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  • Patient Service Rep Opportunities

    2 weeks ago

    Oklahoma City, United States Mercy Full time

    If you're searching for a Patient Access Representative, Patient Benefit Representative, or other clerical position in Oklahoma City, look no further! We have several clerical openings we are looking to fill, and would love to help you learn more about jobs at Mercy! Apply today! No experience? Mercy offers on-site training!Regular performance incentives...

  • Patient Service Rep Opportunities

    4 weeks ago

    Oklahoma City, United States Mercy Full time

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  • Patient Services Rep

    2 months ago

    Oklahoma City, United States INTEGRIS Health Full time

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    24 hours ago

    Oklahoma City, United States tapwage Full time

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  • Patient Service Representative

    1 month ago

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  • Primary Care

    2 weeks ago

    Oklahoma City, United States Mercy Full time

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    1 week ago

    Oklahoma City, United States Mercy Full time

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  • Patient Registration Rep

    3 weeks ago

    Kansas City, United States The University of Kansas Hospital Full time

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  • Patient Service Rep

    4 weeks ago

    Oklahoma City, United States Mercy Full time

    Key Mercy Benefits: Tuition Reimbursement up to $2,000 for continuing education Health/Dental/Vision available after day one Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA Paid parental leave for new parents 401k with employer match Paid PTO for volunteering Competitive salary Future career growth!...

  • Primary Care

    2 weeks ago

    Oklahoma City, United States Mercy Full time

    Mercy Primary Care Resource Pool Full Time - 40 hours per week If you're searching for a Patient Access Representative, Patient Benefit Representative, or other clerical position in Oklahoma City, look no further! We have several clerical openings we are looking to fill, and would love to help you learn more about jobs at Mercy! Apply today! No experience?...

  • Specialty Clinics

    1 week ago

    Oklahoma City, United States Mercy Full time

    Mercy Specialty Clinics Resource Pool Full Time - 40 hours per week If you're searching for a Patient Access Representative, Patient Benefit Representative, or other clerical position in Oklahoma City, look no further! We have several clerical openings we are looking to fill, and would love to help you learn more about jobs at Mercy! Apply today! No...

Patient Services Rep

2 months ago

Ponca City, United States INTEGRIS Health Full time
Job Description

INTEGRIS Health Medical Group Ponca City Orthopedics, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep in Ponca City, OK. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today, and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. Those who apply by 9/30/2024, may qualify to receive a sign-on bonus of $1,000. We invite you to join us as we strive to be The Most Trusted Partner for Health.

The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Responsibilities

The Patient Services Representative responsibilities include, but are not limited to, the following:
  • Responsible for receiving and/or dispatching incoming phone calls
  • Collects payments for copays and deductibles
  • Makes financial arrangements for patients
  • Performs check in and out duties accurately and timely
  • Makes appointments for visits and, if an emergency, informs a clinical employee or provider
  • Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.
  • Accurately enters patient demographics into the practice management system
  • Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
  • Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
  • Manages large call volume while maintaining excellent telephone etiquette
  • Organizes workflow to meet patient needs in a timely manner
  • Reports to Office Manager/Supervisor.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications
  • 1 year clerical experience preferred
  • Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred
  • 6 months customer service experience, 6 months telephone customer service experience preferred
  • Must be able to communicate effectively in English (Verbal/Written)
IMG Float Pool:
  • This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.
IMG Clinics:
  • For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire.

For Current Deaconess Incumbent(s) Only at the time of acquisition (10/1/2018): High School Diploma or equivalent preferred.