Behavioral Health Director of Operational Support

4 weeks ago

Worcester, United States Open Sky Community Services Full time
Salary USD $75,000.00/Yr. Description and Responsibilities

The Behavioral Health Director of Operational Support works collaboratively with the Vice President and the agency's Service Leaders and Management to support alignment of program staff and agency support departments. They will assist in the critical planning of management and operational processes, which allow service delivery to be managed effectively, efficiently and to the highest industry standards while meeting the Mission, Vision, Values and Expectations of Open Sky Community Services.

The ideal candidate for this role will possess strong organizational, managerial, verbal, and written communication skills. The Behavioral Health Director of Operational Support must also exude confidence in analyzing complex problems and developing integrated, creative solutions.

Other Key Responsibilities:

  • Assist with the cultivation of strategic alliances between Behavioral Health Teams and other collaterals and service providers that promote the coordination of quality services of persons served jointly.
  • Maintain working knowledge of current evidence-based practices and support proper implementation of practices.
  • Participate in the Quality and Compliance Committee and oversee collaboration with Quality Departtment to maintain compliance with licensing standards.
  • Monitor and promote ongoing quality improvement including preparing for and participating in internal/external audits and reviews; develop and implement standards and corrective action plans.
  • Recommend and implement systems across the service division to ensure uniformity in staff training and service delivery while continuing to maintain a person-centered approach to care.
Qualifications
  • Bachelor’s Degree in social services field, required.
  • Management experience in residential services and experience working in behavioral health services, required.
  • Effective communication skills and the ability to organize and manage multiple activities simultaneously, required. Experience in project management, highly desired.
  • Valid Driver’s License and acceptable driving record, required.
About Us

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today

 Benefits of Working for Open Sky Include:

  • Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
  • Generous paid time off plan – you start with 29 days (almost 6 weeks) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS)
  • We pay for your higher education  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
  • Medical, Dental and Vision Insurance with Prescription Plan
  • 403b Retirement Plan with Employer Match
  • Life Insurance (100% Employer-Paid)
  • Eligible employer for the Public Student Loan Forgiveness Program
  • And more

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.

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