Vice President, Operations and Distribution

3 weeks ago

Caledonia, United States MarketLab Full time

Vice President of Operations and Distribution

ABOUT THE COMPANY

Marketlab is a market-leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label products. It’s our mission to provide our healthcare partners timely solutions with a straightforward approach based on knowing them and their work. Every day we strive to positively impact the lives of the people who in turn impact the health and wellness of our communities.

Based in Grand Rapids, Michigan, Marketlab’s success is built upon a foundation of collaboration, innovation, and the belief that every team member plays a vital role in creating an exceptional customer service experience.

ABOUT THE POSITION

The Vice President (VP) of Operations and Distribution is responsible for the strategic oversight and leadership of all manufacturing and distribution activities within the organization. This role will manage end-to-end distribution/logistics processes, optimize distribution channels, and ensure operational efficiency, with the ultimate goal of delivering products to customers in a timely and cost-effective manner. The VP of Operations and Distribution will work closely with other executives to align business objectives, enhance productivity, and drive continuous improvement across the organization.

KEY RESPONSIBILITIES:

Functional/Technical:

  • Operational Leadership: Develop and implement strategies to optimize operational processes, drive efficiency, and reduce costs across manufacturing supply chain, logistics, and distribution functions.
  • Supply Chain Optimization: Collaborate with procurement, production, and sales teams to optimize the supply chain, streamline order fulfillment, and minimize disruptions. -Deep knowledge in end-to-end supply chain processes, including procurement, production, logistics, and distribution with specific emphasis in manufacturing.
-Knowledge of demand forecasting, inventory control, and supplier relationship management. Effective at vendor management.
  • Manufacturing Operations:
-Familiarity with manufacturing processes, lean manufacturing, Six Sigma, and continuous improvement methodologies.

-Experience with production planning, capacity management, workforce planning and quality control.

- Ability to identify improvement in the manufacturing areas to reduce wasteful processes

- Familiarity with Kaizen events in manufacturing and proven results in applying these concepts to the manufacturing operations.
  • Distribution & Logistics Management:
- Oversee transportation, warehousing, and distribution networks, ensuring the seamless flow of goods from suppliers to customers.

-Understanding of warehousing, transportation management, and distribution network optimization.

-Proficiency in route planning, fleet management, and third-party logistics (3PL) coordination.
  • Process Improvement: Identify and implement process improvements across operations and distribution functions, leveraging technology and automation where applicable.
  • Technology and Automation:


-Experience with ERP systems for managing manufacturing and distribution workflows.

-Knowledge of automation technologies such as CNC robotics, manufacturing lean concepts, and warehouse management systems (WMS).
  • Budgeting and Financial Oversight: Manage operational budgets, tracking expenses, and identifying cost-saving opportunities while maintaining high levels of service.
-Understanding financial metrics like cost per unit, throughput, and ROI on technology investments.

-Track key performance indicators (KPIs) related to efficiency, costs, and output.
  • Compliance & Safety: Ensure that all operations adhere to relevant health, safety, environmental, and regulatory requirements.
-Familiarity with industry standards (e.g., ISO, OSHA) and regulatory requirements affecting manufacturing and distribution.

-Experience with health, safety, and environmental (HSE) practices and compliance.

Leadership & Behavioral Competencies
  • Strategic thinking and Vision
-Ability to define and articulate a clear operational strategy with alignment to company goals

-Competency in long-term planning to support market and customer needs
  • Decision-making and Problem Solving
-Ability to take solve complex problems, anticipating challenges and developing solutions

-Ability to analyze data, evaluate options, conduct risk/benefit analysis

-Attention to detail with focus on complex processes, ensuring operational accuracy, and minimizing errors
  • Effective Communication, Culture/Change Management
-Effective communication skills, both verbal and written, for conveying complex operational concepts to executives and staff.

-Expertise in leading organizational change initiatives, especially around operational improvements or technology implementations

-Ability to navigate and lead in a diverse workforce, understanding the impact of different cultures on operations
  • Team Management: Lead, mentor, and manage the operations and distribution teams, fostering a culture of continuous improvement and accountability.
-Ability to lead cross functional teams to collaborate across functional areas( ie. Sales, Finance, IT, Engineering/Product Development)
  • Customer Satisfaction: Collaborate with the sales and customer service teams to ensure timely, accurate, and satisfactory delivery of products to customers, enhancing the overall customer experience.
-Understanding and prioritizing customer expectations and demonstrate the ability to adjust operations to meet market and customer demands

EDUCATION AND EXPERIENCE
  • Bachelor’s degree in Business, Operations Management, Supply Chain Management, Logistics, or a related field. MBA or equivalent advanced degree preferred.
  • Certified Lean Six Sigma or APICS Certified preferred
  • 15+ years of experience in operations, distribution, or supply chain management, with at least 10 years in a senior leadership role.
  • Strong leadership and management skills with the ability to lead and motivate teams across multiple locations.
  • Proven experience in strategic planning, operational excellence, and process improvement initiatives.
  • Strong analytical skills with the ability to interpret data, develop insights, and make informed decisions.
  • Excellent communication and negotiation skills with the ability to influence at all levels of the organization and with external partners.
  • Expertise in supply chain management software and systems, ERP systems, and familiarity with emerging technologies in operations and logistics.
  • Strong financial acumen with experience in managing budgets and controlling costs.
Key Competencies:
  • Strategic Thinking
  • Strong Communication - concise, specific, written and verbal
  • Customer-Focused Approach
  • Leadership and People Management
  • Problem-Solving and Analytical Thinking
  • Adaptability and Flexibility
  • Confident and Driven leader
  • Execution-Oriented Mindset
  • Ability to operate and make decisions with limited data
  • Ability to pivot and be flexible


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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