Bilingual Case Manager

1 month ago

Riverside, United States UDW Resource Center Full time

The UDW Resource Center (URC) is a dynamic nonprofit workers center that provides organizing support, training and education with caregivers in the public and private sectors throughout California. URC is a space for these workers to organize themselves for better wages and working conditions, to change the care economy to benefit all Californians, and to organize for social, racial, and economic justice. We are dedicated to promoting the dignity and wellbeing of caregivers through leadership development, education, and material support such as food, housing, and healthcare. URC works in partnership with UDW/AFSCME Local 3930 on multiple projects and serves all home care and family child care providers regardless of union affiliation. As a Case Manager at URC, you will have the opportunity to drive change and create lasting social impact. For more information about URC, please visit our website at www.udwresourcecenter.org.

We are seeking a highly motivated and experienced Case Manager in Riverside County to join our team. The Case Manager will be responsible for supporting caregivers enrolled in community college. They will work closely with other staff members, volunteers, and community partners to ensure the successful delivery of our support of UDW's partnership with the California Community Colleges Chancellor's Office.

The Case Manager does not need to live in Riverside, but must live in Riverside County.

Job Duties and Responsibilities:

  • Meet individually with students to assess needs and connect them to appropriate services and resources
  • Maintain updated records and case notes on all students accessing services
  • Research and build partnerships with community organizations to provide wrap-around services such as healthcare, counseling, housing, financial assistance, academic support, etc.
  • Develop and facilitate regular peer support groups focused on topics like stress management, time management, confidence building, etc.
  • Create and present workshops focused on soft skills like communication, collaboration, critical thinking, etc.
  • Collect data and track student usage of services to identify trends and areas of improvement
  • Attend community resource fairs and events to expand network of services
  • Maintain client confidentiality and ethical standards
  • Hybrid schedule, must work a minimum of 2 days per week in the office

Work Qualifications:

  • Bachelor's degree in social work, counseling, or related field
  • 2+ years of relevant experience in case management, counseling, or social services
  • Knowledge of community resources and services
  • Strong presentation, communication and interpersonal skills
  • Ability to collect data, write reports, and identify trends
  • Passion for empowering students and connecting them with resources

Required Bilingual Language(s) in one or more of the following: 

• Spanish  

• Vietnamese  

• Arabic

Benefits:

  • Health/Vision Insurance
  • Dental insurance
  • Life/AD&D
  • Long Term Disability
  • Paid Vacation Days
  • Paid Sick Leave
  • Personal Day (8 hours)
  • 16 Paid Holidays

To Apply: Submit a detailed resume and a cover letter indicating the position you are applying for.  This position is open until filled; however, the posting/acceptance of applications may close at any time. No phone calls, please.

Equal Opportunity Employer: URC is an equal opportunity employer, and, as such, does not discriminate against an employee or applicant based on race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

Women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply.

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