Strategic Account Executive

4 weeks ago

Bothell, United States WaveDivision Holdings LLC Full time

Description Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Position Overview: Astound Business Solutions is currently searching for a Strategic Account Executive - GEMS. This position is responsible for both acquisition sales and overall account ownership to high profile, Fortune 10000 businesses, City/County/State government accounts, and tribal communities. This includes all facets of customer lifecycle including identifying new sales opportunities, C-Level positioning, delivering professional sales presentations in writing and in person, active follow up, and complex contract negotiations. A Day in the Life of the Strategic Account Executive - GEMS : Manage accounts on an on-going basis ensuring satisfaction and retention through superior customer focus. This includes frequent service follow-ups, problem solving, and emerging needs identification Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc. Supports others within the sales/service team to achieve customer satisfaction Conduct proactive sales activities, including proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements Negotiate to secure contracts with new customers in order to achieve revenue growth and targets Other duties as assigned What You Bring to the Table: 10 - 15+ years in a strategic sales capacity with demonstrated success over time Expert collaboration skills to effectively communicate across departments internally and externally Delivers business recommendations to leadership and stakeholders on how to maximize relations with state's participants Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts Ability to sell to C level executives within an organization Experience in solution selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies Professional business acumen in funnel management and forecasting in a CRM environment Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications Operational understanding of telecommunications ordering, provisioning, and billing processes Working knowledge of general marketing principle tools and processes Skills necessary for decision making and maintaining customer retention Strong interpersonal skills Minimum 8 year track record of success selling to large business with technical solution Involvement in trade and commercial organizations to expand the market awareness of the company Must have valid driver's license with clean driving record Education: High School Diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medica

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