Current jobs related to Front Desk Supervisor - Tulsa - Avion Hospitality

  • Front Desk Supervisor

    3 days ago

    Tulsa, Oklahoma, United States Tulsa Club Hotel, Tulsa, OK Full time

    Job DescriptionJob Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Tulsa Club Hotel, Tulsa, OK. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a smooth and efficient check-in...

  • Front Desk Supervisor

    6 days ago

    Tulsa, Oklahoma, United States Osage Casino Full time

    Job Title: Front Desk SupervisorOsage Casino is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and leading a team of front desk agents.Key Responsibilities:Supervise and...

  • Front Desk Supervisor

    3 days ago

    Tulsa, Oklahoma, United States Osage Casino Full time

    Job Title: Front Desk SupervisorOsage Casino is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for overseeing the daily operations of the front desk, valet/transportation, and reservations for guests.Key Responsibilities:Supervise and train front desk agents,...

  • Front Desk Supervisor

    2 weeks ago

    Tulsa, Oklahoma, United States Osage Casino Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Osage Casino. As a key member of our front office team, you will be responsible for overseeing the activities of the front desk, valet/transportation, and reservations for guests.Key ResponsibilitiesSupervise and train front desk agents, houseperson, and...

  • Front Desk Supervisor

    2 weeks ago

    Tulsa, Oklahoma, United States Ambassador Hotel Tulsa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at the Ambassador Hotel Tulsa. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of knowledge about our...

  • Supervisor, Front Desk

    2 days ago

    Tulsa, United States Family & Children's Services Full time

    Front Desk Supervisor II will provide direct supervision to front desk specialists. Provide coordination of front desk staff and responsibilities to ensure consistent workflows and processes. Responsible for establishing with each staff member a culture of excellence and a continuous process improvement plan for each desk in order to optimize coverage,...

  • Front Desk Supervisor

    2 months ago

    Tulsa, United States Osage Casino Full time

    Under general supervision of the Front Desk Assistant Manager, oversees the activities of the front desk, valet/transportation and reservations for guests. This position description may not include all of the listed duties, nor do all of the listed e Front Desk, Supervisor, Customer Service, Operations, Staff, Transportation, Business Services

  • Supervisor, Front Desk II

    2 months ago

    Tulsa, United States Fcsok Full time

    ** Supervisor, Front Desk II** **Job Category****:** Supervisor **Requisition Number****:** SUPER002482 Showing 1 location **Job Details** **Description** Front Desk Supervisor II will provide direct supervision to front desk specialists. Provide coordination of front desk staff and responsibilities to ensure consistent workflows and processes. Responsible...

  • Front Desk Supervisor II

    6 days ago

    Tulsa, Oklahoma, United States Family & Children's Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor II to join our team at Family & Children's Services. As a key member of our front desk operations, you will be responsible for providing direct supervision to front desk specialists, coordinating staff responsibilities, and ensuring consistent workflows and processes.Key...

  • Front Desk Supervisor

    2 weeks ago

    Tulsa, Oklahoma, United States Hotel Equities Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Tulsa Club Hotel. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Respond to guest...

  • Front Desk Supervisor

    7 days ago

    Tulsa, Oklahoma, United States Ambassador Hotel Tulsa Full time

    Responsibilities:Deliver exceptional guest experiences by providing personalized service and ensuring a warm welcome to all visitors.Manage front desk operations, including guest registration, room assignments, and key control.Respond to guest inquiries and resolve issues in a professional and courteous manner.Collaborate with the front office team to...

  • Front Desk Supervisor

    3 months ago

    Tulsa, United States Osage Casino Tulsa Full time

    Overview Under general supervision of the Front Desk Assistant Manager, oversees the activities of the front desk, valet/transportation and reservations for guests. This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position. MINIMUM...

  • Front Desk Supervisor

    2 months ago

    Tulsa, United States Osage Casino Tulsa Full time

    Overview Under general supervision of the Front Desk Assistant Manager, oversees the activities of the front desk, valet/transportation and reservations for guests. This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position. MINIMUM...

  • Front Desk Staff

    4 months ago

    Tulsa, United States Eastern Sports Management Full time

    Description Eastern Sports Management is accepting applications for Front Desk Staff at the Titan Sports & Performance Center. The Front Desk Staff is the first point of contact for guests. The Front Desk Staff is expected to provide excellent guest service. The Front Desk Staff needs to be prepared to answer a variety of guest questions regarding services...

  • Front Desk Supervisor

    2 months ago

    Tulsa, United States Ambassador Hotel Tulsa Full time

    RESPONSIBILITIES: •Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. •Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear...

  • Front Desk Operations Manager

    1 week ago

    Tulsa, Oklahoma, United States Filmathilton Full time

    Job SummaryWe are seeking a skilled Front Desk Supervisor to oversee front desk operations and provide exceptional guest service at our Doubletree Hotel Tulsa Downtown. As a key member of our team, you will be responsible for leading a team of front desk staff, ensuring consistent customer service, and resolving customer complaints.Key...

  • Front Desk Receptionist

    2 months ago

    Tulsa, United States Senior Star Full time

    ** Front Desk Receptionist** **Job Category****:** ADMINISTRATIVE **Requisition Number****:** FRONT003022 Showing 1 location **Job Details** **Description** **Woodland Terrace is recruiting for a Full Time Front Desk Concierge!** **Senior Star is proud to be a fully vaccinated organization. All associates must provide proof of COVID-19 vaccination prior to...

  • Front Desk Associate

    2 days ago

    Tulsa, United States Atrium Hospitality Full time

    Hotel: Tulsa Renaissance. Front Desk Associate. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a Associate, Front Desk, Front Desk Associate, Customer Service, Hospitality, Hotel

  • Front Desk Representative

    3 weeks ago

    Tulsa, Oklahoma, United States Eastern Sports Management Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Staff to join our team at Eastern Sports Management. As a Front Desk Staff, you will be the first point of contact for our guests and will be responsible for providing exceptional service and support.Key ResponsibilitiesGuest Services: Greet guests and provide information about...

  • Front Desk Receptionist

    1 week ago

    Tulsa, Oklahoma, United States Senior Star Full time

    Front Desk Receptionist Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Senior Star. As a Front Desk Receptionist, you will be the first point of contact for our residents and their guests, providing exceptional customer service and creating a warm and welcoming atmosphere.Key...

Front Desk Supervisor

3 months ago

Tulsa, United States Avion Hospitality Full time
Job Summary

The Front Desk Supervisor is responsible for assisting the Front Office leadership while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy

Candidates must be able to work PM shift and be available for weekend shifts to be considered.

Education & Experience
  • At least 1 to 2 years of hotel front desk experience in a hotel or a related field is required. High School diploma or equivalent required.
  • College course work in related field helpful but not required.
  • Previous supervisory responsibility preferred but not required.
  • Must have a valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to work well in stressful, high pressure situations, including ability to handle guest objections and disputes to satisfactory results.
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co- workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
Requirements

Job Duties & Functions
  • Approach all encounters with guests and associates in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Set the standard for guest relations at the Front Desk.
  • Obtain all necessary information when taking room reservations.
  • Ensure the sundry shop and Regency Club are stocked and well kept during the shift.
  • Monitor all V.I.P. and special guest requests.
  • Review Front Office log and Trace File daily.
  • Fully comprehend and execute all relevant phases of the front desk computer system.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  • Be aware of all rates, packages, and promotions currently underway.
  • Be familiar with all in-house groups.
  • Be aware of all closed out and restricted dates.
  • Follow and enforce all Avion Hospitality hotel credit policies.
  • Be able to perform all duties of Front Desk Agent.
  • Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
  • Maintain proper operation of the P.B.X. console and ensure that all Avion Hospitality standards are met.
  • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates, be the team leader).
  • Assist the G.S.M. in ensuring that associates are following and maintaining Avion Hospitality standards (i.e., answering phones, call-backs to guests, guest request log).
  • Have knowledge of and assist in all emergency procedures as required.
  • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
  • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
  • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other associates.
  • Answer all guest inquiries in a timely and professional nature.
  • Be involved in departmental meeting, planning and execution.
  • Help maintain productivity levels at or above budgeted standards.
  • Perform any other duty as required by management.
  • Assist in training of new hires and current associates on a regular basis.
  • Attend meetings as required by management.


Salary Description

17.00 per hour