Human Resources- Support Specialist II-FT-GLOW
1 month ago
Summary:
This position provides a high level of administrative support to Human Resources Department.
Essential Functions:
- Responsible for records retention to include managing employee files and annual retention activities.
- Professionally serves as a resource to all Arc GLOW staff.
- Reconciles departmental invoices.
- Completes meeting minutes for Human Resources Board Committee.
- Provides assistance on multiple projects and responsibilities with various priorities and timelines.
- Assists with general correspondence within the department.
- Obtains reference verifications on perspective employees.
- Ordering of supplies for the department.
- Filing and various other tasks that help administrative aspects within the department.
- Promotes cooperation and successful interaction by maintaining positive communication with all Agency staff members and outside Agency contacts.
- Adheres to all Agency Policy and Procedures which includes maintaining confidentiality.
- Provides backup to the front reception desk as needed.
- Other related duties as assigned.
- Participates in corporate compliance and quality assurance activities as required.
- Participate in agency committees as requested.
Supervisory Responsibilities: None exercised
Knowledge, Skills & Abilities:
- Excellent oral and written communication skills. Must be able to effectively work with and communicate with employees, all management levels, and visitors.
- Ability to maintain confidentiality and handle sensitive information.
- Proficient in Microsoft Office Suite and basic knowledge of office management software.
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- Intermediate Outlook skills as evidenced by creating and sending messages, working with address books, message handling, creating and using personal folders, scheduling appointments by checking other team member's calendars, working with meeting requests and managing tasks.
- Intermediate Microsoft Word skills as evidenced by the ability to produce business letters and tables and charts; as well as mail merge, creating forms and organizing electronic files.
- Intermediate Excel skills as evidenced by the ability to use workbooks, create formulas, insert and delete data, create and edit charts, filter and sort lists, and format data.
- Ability to learn various additional programs and utilize online portals
- Analytical skills and abilities.
- Ability to resolve customer needs in a positive manner and maintain composure under pressure.
- Must have strong organizational and interpersonal skills.
- Ability to work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high volume, stressful environment.
Physical Requirements:
- Ability to speak, listen and sit. Must be able to lift at least 20 lbs.
- Working conditions are normal for an office environment.
- High school diploma or equivalent with prior administrative experience.
- Valid NYS driver's license with a safe driving record per agency policy.
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