Customer Order Fulfillment Specialist

2 weeks ago


Union, Kentucky, United States Anthropologie Full time

**About the Role:**

Anthropologie is seeking a highly skilled Customer Order Fulfillment Specialist to join our team. In this role, you will play a critical part in ensuring seamless customer experiences through efficient order processing and delivery.

**Responsibilities:

  • Pick, pack, and ship online customer orders promptly;
  • Fulfill in-store and curbside pickup orders with attention to detail;
  • Transfer product back to the warehouse in a timely manner;
  • Process order queue and daily workload strategically;
  • Prevent backlog and cancellations by prioritizing fulfillment of expedited orders;
  • Maintain proper customer touchpoints throughout the process.

Key Requirements:

  • Strong organizational and time management skills to meet deadlines;
  • Able to work independently with minimal supervision;
  • Demonstrated ability to handle multiple tasks simultaneously;
  • Excellent communication and interpersonal skills;
  • Familiarity with retail operations and e-commerce practices.

What We Offer:

  • A competitive salary of $45,000 - $60,000 per annum;
  • A comprehensive benefits package including medical, dental, and vision coverage;
  • A 401(k) retirement plan with company match;
  • Ongoing training and development opportunities;
  • A dynamic and supportive work environment.

About Anthropologie:

We are a leading lifestyle brand that combines fashion, home decor, and gift items to create an immersive shopping experience. Our mission is to inspire customers to express their personal style and live beautifully.



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