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Front Office Administrator

3 months ago

Smyrna, United States Perry Solutions LLC Full time

Premier Pediatric Associates is looking for a front office administrator to join our team in our Smyrna office. This person will work to support the daily operations of the office. 

The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.
 

Responsibilities:

  • Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and exam room utilization by efficiently scheduling appointments.
  • Schedules and confirms patient appointments
  • Verify patient insurance benefits and eligibility prior to the appointments and notify patient of any concerns and update chart appropriately.
  • Register, check in, and check out patients in a timely manner; prepare necessary documents for the visit; notify provider of patients' late arrival; reschedule or move late arriving patients when necessary.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating patient demographics and insurance information.
  • Encourages patient compliance with preventive care by completing outreach responsibilities.
  • Maintains a clean and presentable front office area, reception are, and bathroom.
  • Performs all other duties as trained and requested by provider and/or management.

Requirements
  • Experience as an administrative assistant, or medical front desk receptionist preferred
  • Strong organizational, communication, and time-management skills
  • Proven ability to work in a fast-paced environment 
  • Positive, high-energy attitude
  • Resourcefulness, creativity, and problem-solving skill set
  • Familiarity with office equipment (i.e. printers, fax machines)


About Premier Pediatric Associates:

Premier Pediatric Associates is a private pediatric practice dedicated to partnering with families in developing healthy and amibitious children through the care of mind, body, spirit, and education.

Our employees enjoy a work culture that promotes providing patient-centered care with an emphasis on educating families, focusing on preventative healthcare, delivering unparalleled customer service and professionalism, and estabilishing a healthy work environment, which seeks to inspire and value our employees.

Premier Pediatric Associates benefits include medical insurance, paid time off, vacation time, retirement savings professional development, and free parking.